General Manager

Quorum Hospitality; Lexington (KY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Benefits

Holidays & PTO

401(k) Retirement Plan

Education Program – tuition reimburse

Hotel Travel Discounts

Daily Pay

Job summary

Quorum Hospitality is seeking a General Manager for Embassy Suites Lexington Green in Lexington, KY. You will lead daily hotel operations, drive revenue, and manage budgets and financial reporting to owners and corporate teams.

The role requires 5+ years in hotel operations with strong leadership. A high school diploma is required; a 2–4 year degree is preferred, along with proficiency in Windows OS. Join a company with a history of delivering exceptional hospitality and growth opportunities.

Qualifications

• 5+ years of progressive experience in hotel operations.
• Leadership experience required.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.
• Financial acumen including budgeting and P&L management.
• Must be proficient with Windows operating systems.

Responsibilities

• Lead daily operations across all hotel departments to ensure seamless service and high guest satisfaction.
• Drive revenue growth through effective sales strategies and on-site client engagement.
• Generate budgets and financial reports for corporate and ownership groups; review budgets and P&Ls.
• Ensure compliance with brand and corporate standards; handle guest concerns with a focus on satisfaction.
• Mentor department leaders and staff; support recruitment and training initiatives.
• Oversee property inspections, preventive maintenance, and deep cleaning programs.
• Collaborate with Accounting on AR/AP, payroll, and month-end activities.

Skills

Leadership

Operations management

Budgeting

P&L management

Financial reporting

Education

High School Diploma or equivalent

2-4 year college degree preferred

Tools

Windows OS

Job description

Join our team as the General Manager at Embassy Suites Lexington Green! Imagine a role where your leadership isn't just about managing a team—it's about inspiring and transforming an entire property. As General Manager, you'll be at the helm of our vibrant hotel, shaping unforgettable experiences for our guests and cultivating a team of passionate professionals. This is your opportunity to craft a legacy of excellence and innovation, driving both guest satisfaction and operational success. If you're ready to lead with vision and make a lasting impact, we invite you to join us and boost our hotel to new heights.

Your Role

• Lead daily operations across all departments to ensure seamless service which results in high guest satisfaction survey scores.
• Drive revenue growth through effective sales strategies and cost control. Participate in the sales effort by meeting on-site contacts for functions, greeting important clients, and participating in sales calls.
• Generate and prepare budgets and financial reports as required for corporate and ownership groups.
• Participate in ownership calls to review budget and P&Ls.
• Ensure compliance with all brand and corporate standards.
• Handle guest concerns and ensure a high level of satisfaction.
• Manage and mentor department leaders and team members.
• Support recruitment, training, and development of hotel staff.
• Conduct regular property inspections to maintain quality and safety.
• Oversee preventive maintenance and deep cleaning programs.
• Partner with Accounting on AR/AP, payroll, month end, etc.
• Other duties as assigned.

What We’re Looking For

• 5+ years of progressive experience in hotel operations.
• Leadership experience required.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.
• Financial acumen including budgeting and P&L management.
• Must be proficient with Windows operating systems.

What We’ll Do For You

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
• Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
• 401(k) Retirement Plan – Secure your future with our generous company match.
• Education Program – Further your career with our tuition reimbursement program.
• Hotel Travel Discounts – Explore the world with special rates.
• Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.