General Manager

Transdev North America; Knoxville (TN); On-site; USD 87,000 - 108,000; Full time

Benefits offered by this job

Vacation policy

Sick days

Holidays

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America is seeking an Assistant General Manager for its University of Tennessee Knoxville University Shuttle contract. You will lead operations, ensure safe and reliable service, oversee staff, manage contract assets, and drive financial performance.

The role requires building strong client and union relationships and delivering on KPIs. The position offers a competitive compensation package and comprehensive benefits, including vacation, sick days, holidays, and standard

Qualifications

• Completion of a four-year college degree in a relevant field is desirable.
• Experience in Business Administration, Logistics, Transportation or related fields is preferred.
• Minimum 5 years of experience managing fixed route or paratransit bus operations of similar size.
• Knowledge of federal and state employment laws and transit regulations.
• Ability to manage cost control and financial budgets.

Responsibilities

• Lead the management team and workforce to achieve safety, service, and financial goals.
• Set commercial and operational strategic direction for the business unit.
• Identify and develop growth opportunities and optimize return on assets.
• Monitor KPIs and ensure budgetary compliance.
• Oversee staff development, training, and environmental compliance.

Skills

Relationship builder

Strong communication

Leadership

Budget management

Team management

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office Suite

Job description

Transdev Service, Inc. is seeking an Assistant General Manager for its University of Tennessee Knoxville University Shuttle contract. The General Manager provides a proactive management approach and will have overall responsibility of operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance.

Transdev Is Proud To Offer

• Competitive compensation package: $87,000-$108,000

Benefits Include

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
• Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Responsibilities

• Proven relationship builder with employees, the client, union partners, and the community
• According to the contract, sets commercial and operational strategic direction for the business unit team and leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives
• Responsible for identifying and developing business growth opportunities
• Responsible for optimizing the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management
• Responsible for identifying and analyzing KPIs to maintain positive results
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies
• Responsible for determining and delivering business unit budget
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards
• Responsible for all staff management, development and training in liaison with the corporate team as appropriate
• Ensures effective environmental compliance and sustainability management
• Provides complete and accurate data collection, compilation, analysis, and reporting
• Other duties as required

Qualifications

• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation or a related field, or equivalent business experience, is preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently; strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• The work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free Workplace

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre‑employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

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Job Category: General Managers

Job Type: Full Time

Req ID: 8989

Pay Group: 1BU

Cost Center: 55335