General Manager

TownePlace Suites Knoxville Cedar Bluff; Knoxville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay based on experience

Potential Bonus Plan

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Life, Disability, Critical Illness &.h

Hospital Indemnity Insurance

Free Telehealth

Daily Pay

Cell Phone Stipend

Professional development and growth

Job summary

Gibson Hotel Management is seeking a General Manager for a Tennessee property. You will lead daily operations, develop a high-performing team, and deliver exceptional guest experiences.

We offer competitive pay, potential bonuses, comprehensive health benefits, a 401(k) match, paid time off, and professional growth opportunities. This on-site role requires hands-on leadership and a passion for hospitality.

Qualifications

• 2–4 years of hospitality management experience.
• Previous hotel leadership experience strongly preferred.
• High school diploma or equivalent; degree in Hospitality, Business, or related field preferred.
• Strong leadership, coaching, and team-building skills.
• Understanding of hotel operations and financial performance.
• Excellent communication and problem-solving skills.
• Organized, dependable, and comfortable managing multiple priorities.
• Hands-on leadership style and genuine passion for hospitality.

Responsibilities

• Lead, coach, develop, and hold hotel team members accountable.
• Oversee daily hotel operations across all departments.
• Recruit, train, and retain a high-performing team.
• Maintain exceptional guest service and brand standards.
• Monitor hotel performance, productivity, labor, and operating results.
• Partner with corporate leadership to achieve property goals.
• Ensure the hotel is clean, safe, well-maintained, and guest-ready.
• Resolve guest and team member concerns professionally and promptly.
• Maintain compliance with company, brand, and safety standards.
• Step in and support hotel operations when needed.
• Create a positive, productive, and team-focused work environment.

Skills

Leadership

Team building

Communication

Problem-solving

Multitasking

Organizational skills

Education

High school diploma or equivalent

Hospitality or related degree preferred

Job description

General Manager

Lead the Team. Own the Results. Create an Exceptional Guest Experience.

Gibson Hotel Management is seeking an experienced, people-focused General Manager to lead one of our Tennessee properties.

We’re looking for a hands‑on hospitality leader who can build a strong team, drive hotel performance, and create an environment where both guests and team members feel valued. If you lead with positivity, accountability, and a focus on results, we’d love to meet you.

What We Offer

• Competitive pay based on experience

• Potential Bonus Plan

• Medical, Dental & Vision Insurance

• 401(k) with company match

• Paid Time Off

• Life, Disability, Critical Illness & Hospital Indemnity Insurance

• Free Telehealth

• Daily Pay

• Cell Phone Stipend

• Professional development and growth opportunities

What You’ll Do

As General Manager, you’ll take ownership of the hotel’s overall performance, team, and guest experience.

Key responsibilities include:

• Lead, coach, develop, and hold hotel team members accountable

• Oversee daily hotel operations across all departments

• Recruit, train, and retain a high‑performing team

• Maintain exceptional guest service and brand standards

• Monitor hotel performance, productivity, labor, and operating results

• Partner with corporate leadership to achieve property goals

• Ensure the hotel is clean, safe, well‑maintained, and guest‑ready

• Resolve guest and team member concerns professionally and promptly

• Maintain compliance with company, brand, and safety standards

• Step in and support hotel operations when needed

• Create a positive, productive, and team‑focused work environment

What We’re Looking For

• 2–4 years of hospitality management experience

• Previous hotel leadership experience strongly preferred

• High school diploma or equivalent; degree in Hospitality, Business, or related field preferred

• Strong leadership, coaching, and team‑building skills

• Understanding of hotel operations and financial performance

• Excellent communication and problem‑solving skills

• Organized, dependable, and comfortable managing multiple priorities

• A hands‑on leadership style and genuine passion for hospitality

Why Gibson?

Our mission is simple: develop our people, provide genuine hospitality to our guests, and deliver exceptional results for our partners.

At Gibson Hotel Management, we believe great hotels start with great leaders. We invest in our people, recognize strong performance, and create opportunities for team members who want to grow with us.

Equal Opportunity Employer

Gibson Hotel Management is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Source: Gibson Hotel Management