General Manager

City Wide Facility Solutions; Kenosha (WI); On-site; USD 110,000 - 200,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k) with 4% Company Match

Monthly Auto Allowance

Exceptional Work/Life Balance

Ongoing Training & Leadership Development

Job summary

City Wide Facility Solutions is seeking a General Manager for the Southeastern Wisconsin area. This role requires strong leadership skills, with a focus on developing teams and executing growth initiatives that drive profitability and operational excellence. The ideal candidate will have a proven track record in business management and operational strategy.

The position offers a base salary of $110k plus commissions, with top performers earning up to $200k. Benefits include a health care plan, retirement plan with company match, and ongoing training.

Qualifications

• 7–10+ years of progressive leadership experience in operations or business management.
• Proven success leading high-performing teams.
• Strong operational, organizational, and financial management skills.

Responsibilities

• Lead with integrity, humility, professionalism, and emotional intelligence.
• Develop and execute strategic growth initiatives.
• Oversee daily operations across sales, operations, finance, and client management.

Skills

Leadership

Operational Management

Communication

Financial Management

Team Development

Strategic Thinking

Adaptability

Relationship Building

Education

Bachelor’s degree in Business or related field

MBA preferred

Tools

Microsoft Office

CRM software

ERP software

Job description

City Wide Facility Solutions – Milwaukee, Wisconsin

General Manager – Southeast Wisconsin Business

Key Responsibilities

• Lead with integrity, humility, professionalism, and emotional intelligence.
• Create a culture centered on accountability, teamwork, positivity, continuous improvement, and operational excellence.
• Inspire, coach, and develop leaders across the organization.
• Foster an environment where employees feel supported, challenged, valued, and empowered to grow.
• Set emotional tone and leadership standard through consistent communication and behavior.
• Build trust and alignment across all departments and teams.
• Develop and execute strategic growth initiatives that drive revenue, retention, and profitability.
• Lead and support sales initiatives focused on expanding market presence throughout southeastern Wisconsin.
• Identify opportunities for operational improvements, scalability, and long‑term business growth.
• Analyze key business metrics and financial performance to inform decisions.
• Maintain focus on strategic priorities while balancing daily operational demands.
• Oversee daily operations across sales, operations, finance, administration, and client management.
• Ensure operational consistency, accountability, and alignment with company standards and expectations.
• Drive performance through scorecards, goals, and measurable outcomes.
• Improve client satisfaction, retention, and NPS performance.
• Build operational systems and processes supporting sustainable long‑term growth.
• Manage budgeting, forecasting, and financial planning.
• Maintain strong knowledge of financial statements, profitability, labor management, and operational efficiency.
• Ensure responsible stewardship of company resources and financial performance.
• Cultivate strong relationships with employees, clients, independent contractors, vendors, and community partners.
• Represent the company professionally within the Milwaukee business community.
• Strengthen partnerships contributing to long‑term organizational success.
• Demonstrate exceptional communication and interpersonal skills.
• Show strong decision‑making ability and sound judgment.
• Exhibit resilience and composure under pressure.
• Combine strategic thinking with operational execution.
• Show high emotional intelligence under pressure.
• Lead through change and organizational growth.
• Commit to developing people and building future leaders.
• Display consistency, accountability, and follow‑through.
• Adopt a solutions‑oriented and proactive mindset.
• Create momentum, clarity, and alignment throughout the organization.

Qualifications

• 7–10+ years of progressive leadership experience in operations, business management, sales leadership, or general management.
• Proven success leading high‑performing teams in a growth‑oriented environment.
• Strong operational, organizational, and financial management skills.
• Exceptional communication, coaching, and relationship‑building abilities.
• High emotional intelligence under pressure.
• Strategic thinker with ability to execute tactically.
• Entrepreneurial mindset with adaptability in fast‑paced environments.
• Strong accountability and follow‑through.
• Proficiency with Microsoft Office and business software (CRM, ERP).
• Bachelor’s degree in Business or related field; MBA preferred.

Physical Demands

Prolonged sitting, standing, walking, bending, and occasional lifting up to 70 pounds. Occasional local travel and outdoor work may be required.

Benefits

• Base Salary: $110k plus commissions; $175k–$200k on track for top performers.
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with 4% Company Match
• PTO (Paid Time Off)
• 9 Paid Company Holidays
• Monthly Auto Allowance
• Awards Trips based on performance
• Company Cell Phone
• Exceptional Work/Life Balance
• Ongoing Training & Leadership Development