General Manager-Disaster Restoration

Kimmel Associates; Milwaukee (WI); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Base salary $120k–$140k

Performance-based bonus

Company vehicle

Company credit card

Cell phone allowance

Insurance (medical, dental, life, LTD)

Paid time off & holidays

401(k) with company match

Autonomy

Influence on growth & profitability

Job summary

Kimmel Associates seeks a General Manager for the Milwaukee branch, owning P&L, revenue growth, and operations. This leader will build a high-performing team and drive profitability while expanding market share in the restoration sector.

Responsibilities include directing daily restoration and reconstruction work, developing strategic plans, and strengthening relationships with commercial clients, insurers, and referral sources to accelerate growth.

Qualifications

• 7+ years of experience in disaster restoration or related industry.
• Progressive leadership with increasing operational responsibility.
• Demonstrated P&L ownership and financial management.
• Proven track record growing a restoration operation or similar service business.
• Strong business development and relationship-management skills.
• Experience hiring, developing, and leading teams.
• Strong understanding of restoration operations and customer service.
• Entrepreneurial mindset with independent decision-making.

Responsibilities

• Own the Milwaukee branch P&L, revenue, EBITDA, and financial performance.
• Develop and execute strategies to grow revenue and market share.
• Lead business development and strengthen relationships with clients, owners, insurers, and referrals.
• Oversee daily restoration and reconstruction operations.
• Recruit, develop, coach, and retain a high-performing team.
• Establish accountability for production, profitability, and operational performance.
• Monitor financial and operational metrics and take corrective actions.
• Ensure projects are delivered safely, efficiently, and to expectations.
• Build upon the operation and identify new markets and revenue opportunities.
• Serve as the senior leader and primary representative of the branch.

Skills

P&L ownership

Leadership

Business development

Relationship management

Team development

Project management

Customer service

Entrepreneurial mindset

Job description

About the Company

Our client is a leading North American property restoration and reconstruction company serving both commercial and residential clients. With operations across the country and more than $1 billion in annual revenue, the organization provides mitigation, restoration, and reconstruction services to property owners, major commercial clients, and insurance partners.

The company has built its reputation around a strong culture of urgency, accountability, integrity, growth, and teamwork. This is an opportunity to join a national industry leader while taking significant ownership of a local operation.

About the Position

The General Manager will have full operational and financial ownership of the Milwaukee branch. This leader will be responsible for managing the P&L, driving revenue and EBITDA growth, developing new business, overseeing day-to-day operations, and building a high-performing team.

The branch has an established foundation, and the objective is to bring in a proven leader who can take ownership, identify opportunities, and accelerate growth and profitability.

Key Responsibilities

• Own the branch P&L, revenue, EBITDA, and overall financial performance.
• Develop and execute strategies to grow revenue and market share.
• Lead business development and strengthen relationships with commercial clients, property owners, insurance partners, and referral sources.
• Oversee daily restoration and reconstruction operations.
• Recruit, develop, coach, and retain a high-performing team.
• Establish accountability for production, customer service, profitability, and operational performance.
• Monitor key financial and operational metrics and implement corrective actions when necessary.
• Ensure projects are delivered safely, efficiently, and to customer expectations.
• Build upon the existing operation while identifying new markets and revenue opportunities.
• Serve as the senior leader and primary representative of the branch.

Requirements

• 7+ years of experience in disaster restoration or a closely related industry.
• Progressive leadership experience with increasing operational responsibility.
• Demonstrated P&L ownership and financial management experience.
• Proven track record of growing a restoration operation, branch, or similar service business.
• Strong business development and relationship-management skills.
• Experience hiring, developing, and leading teams.
• Strong understanding of restoration operations, project management, and customer service.
• Entrepreneurial mindset with the ability to operate independently and make sound business decisions.
• Strong financial, analytical, communication, and leadership skills.
• Ability to balance strategic growth initiatives with day-to-day operational execution.

Benefits

• $120,000–$140,000 base salary
• Performance-based bonus with the potential to match the base salary based on EBITDA and business growth
• Company vehicle
• Company credit card
• Cell phone/allowance
• Medical, dental, life, and long-term disability insurance
• Paid time off and holidays
• 401(k) with company match
• Significant autonomy and decision-making authority
• Direct opportunity to influence the growth and profitability of the branch