General Manager

Workout Anytime; Indian Trail (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An exciting opportunity awaits at a leading fitness franchise, where passionate individuals can thrive in a dynamic environment. As a General Manager, you will play a pivotal role in driving membership sales, ensuring exceptional customer service, and fostering a team-oriented culture. You will be responsible for generating new memberships through innovative marketing strategies and community outreach while maintaining the club's pristine condition. This role offers the chance to make a significant impact on members' fitness journeys and contribute to a results-driven organization that values teamwork and excellence. If you are ready to take on this challenge and lead a dedicated team, this position is perfect for you.

Qualifications

• Proven ability in sales and customer service with a focus on fitness.
• Strong coaching skills to train and mentor team members.

Responsibilities

• Generate club tours and convert inquiries into appointments.
• Coach and mentor personal trainers while ensuring club cleanliness.

Skills

Sales Skills

Customer Service

Teamwork

Time Management

Coaching

Education

High School Diploma

Bachelor's Degree in Business or related field

Tools

Club Management Software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

NOW HIRING GENERAL MANAGERS! Indian Trail

Now hiring general managers to work in our new and existing clubs in one of the fastest-growing Fitness Franchises on the planet, Workout Anytime!

This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing thriving gym franchises!

We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a TEAM environment! The customer service of a WORKOUT ANYTIME fitness/sales consultant must be outstanding! Our club does not only provide 1on1 training, group training, tanning, hydromassage and free HIT training tips to our members but we also produce consistently amazing results in a healthy and effective way! Our entire TEAM will work together to provide support for each member and ensure they get the life changing results they are after!

If you are selected to join the Workout Anytime team in your area you will be trained on our philosophies and how to meet and exceed your monthly expectations!

Candidate Requirements:

• Ability to consistently generate new club memberships through contacting leads generated through marketing activities, generating referral leads from current membership base, and through engaging club tours for walk-ins.
• Ability to quickly identify potential member’s needs and use solution-selling techniques to build value in our club’s amenities and services to the member and close the sale.
• Ability to thrive in a competitive sales position while maintaining a cohesive team environment.
• Ability to meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
• Ability to work in a fast-paced environment and to handle and prioritize multiple tasks and demands including club cleanliness.
• Ability to train others to excel in membership sales and referrals.
• Ability to manage and coach others.
• Proficiency in computer skills including Word, Excel, Outlook, and PowerPoint.

Responsibilities:

• Through member referrals, marketing and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals.
• Convert at least 70% of incoming telephone inquiries to appointments for club tours.
• Enroll at least 80% of all touring prospects.
• Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff.
• Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes.
• Ensure the club is maintained in an immaculate fashion.
• Oversee the retention strategy and systems.
• Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.
• Ensure that staff who are between shifts not only clock out but remove Workout Anytime Uniform when not working and in the club.
• Coach and mentor each personal trainer and provide continuing education for the PT Team in the form of individual weekly meetings, regular audits of each trainer’s phone skills, assessment and selling skills, and program development and exercise coaching skills.
• Provide ongoing education in the form of required reading for training staff on program design, functional exercise, nutrition, etc.
• Ensure that each trainer completes all required Workout Anytime Fitness Training.