General Manager

3137 Jersey Mike's Indian Trail; Indian Trail (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Jersey Mike's Indian Trail is hiring a General Manager responsible for complete management of the store. This role oversees sales, customer satisfaction, and employee training. Candidates need a high school degree, 2 years of QSR experience, and Serve Safe Certification. The General Manager will also create schedules and manage inventory. Those with an excellent personality and ability to thrive in a fast-paced environment are encouraged to apply. Compensation will be discussed during the interview process.

Qualifications

• 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.
• Must have reliable transportation.

Responsibilities

• Manage store sales and volume.
• Ensure quality of service and customer satisfaction.
• Create employee schedules and place inventory orders.
• Lead employee training and participate in management meetings.

Skills

Excellent menu and product knowledge

Outstanding personality

Ability to thrive in a fast‑paced environment

Desire to improve self and skill sets

Effective communication with guests

Reliability in meeting schedule requirements

Education

High school degree or equivalent

Job description

General Manager Responsibilities

General Managers are responsible for the complete and total management of a Jersey Mike’s store/operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 years QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification – Food Handler
• Must have reliable transportation

Key Competencies

• Excellent menu and product knowledge
• Outstanding personality
• Ability to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Effective communication with guests
• Participation in all Jersey Mike’s training programs
• Reliability in meeting schedule requirements

Compensation

To be discussed