General Manager

Advantage Pro Services, Inc.; Houston (TX); On-site; USD 105,000 - 140,000; Full time

Job summary

Advantage Pro Services in Houston seeks a General Manager to own the P&L, lead a 30+ person team, and drive growth from $3M to $6M+ revenue. You will model accountability, set strategy, and partner with executive leadership.

The role includes sales leadership, operations oversight, financial management, and building a winning culture where high performance is rewarded with expanded responsibility.

Responsibilities

• Lead, coach, and hold accountable the Business Development Manager and Outside Sales team.
• Set monthly and quarterly sales targets; own the revenue number.
• Step in to demo, close, or recover a deal when the team needs backup.
• Drive growth in recurring maintenance plan enrollment.
• Oversee daily field operations through the Field Service Manager; ensure crews are staffed, scheduled, and producing at or above target efficiency.
• Own COGS -- labor utilization, materials, vehicle and equipment costs -- with a target at or below 40% of revenue.
• Partner with the CXM Manager to maintain NPS and customer retention above benchmarks.
• Own the full P&L; review actuals weekly with the Comptroller and flag variances before they become problemsPresent monthly performance to the CEO with clear drivers and a corrective action plan when needed.
• Manage department budgets and vendor relationships.
• Lead direct reports and 30+ total employees with urgency, accountability, and respect
• Partner with HR on recruiting, onboarding, and performance management
• Build a winning culture -- people who perform and grow here are rewarded with expanded responsibility and opportunities

Job description

Compensation: $105,000 - $140,000 base salary + performance bonus (total comp $125K - $170K+)

Reports To: Owner / CEO

Direct Reports: CXM Manager, Field Service Manager, Comptroller, HR Manager, Business Development Manager, Outside Sales

THE OPPORTUNITY

Advantage Pro Services is a fast-growing residential home services company -- window cleaning, pressure washing, and gutter cleaning -- on a deliberate path from $3M to $6M+ in revenue. We deliver five-star service to Houston homeowners, and we're looking for the leader who will take us there.

The General Manager owns the P&L, leads a team of 30+, models the behavior, and holds the team accountable to results.

What You’ll Own

Sales Leadership

• Lead, coach, and hold accountable the Business Development Manager and Outside Sales team -- ride-alongs, pipeline reviews, close-rate tracking
• Set monthly and quarterly sales targets; own the revenue number
• Step in to demo, close, or recover a deal when the team needs backup
• Drive growth in recurring maintenance plan enrollment

Operations

• Oversee daily field operations through the Field Service Manager; ensure crews are staffed, scheduled, and producing at or above target efficiency
• Own COGS -- labor utilization, materials, vehicle and equipment costs -- with a target at or below 40% of revenue
• Partner with the CXM Manager to maintain NPS and customer retention above benchmarks

Financial Management

• Own the full P&L; review actuals weekly with the Comptroller and flag variances before they become problemsPresent monthly performance to the CEO with clear drivers and a corrective action plan when needed
• Manage department budgets and vendor relationships

Team & Culture

• Lead direct reports and 30+ total employees with urgency, accountability, and respect
• Partner with HR on recruiting, onboarding, and performance management
• Build a winning culture -- people who perform and grow here are rewarded with expanded responsibility and opportunities

YOUR DIRECT REA