General Manager

College Hunks Hauling Junk and Moving; Charlotte (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

College Hunks Hauling Junk and Moving is seeking a General Manager to own full P&L, drive operational performance, and lead managers, captains, and associates to deliver top-tier service daily.

You will shape team development, sales execution, safety, and culture in a fast-paced, service-based business with a hands-on leadership approach.

Qualifications

• 3+ years of leadership experience in operations, logistics, or service-based industries.
• Strong budgeting and P&L management experience.
• Excellent communication, decision-making, and conflict-resolution skills.
• College degree preferred but not required.

Responsibilities

• Lead and develop a high-performing team of managers and associates.
• Own daily operations, ensure readiness, routing efficiency, and client satisfaction.
• Oversee fleet maintenance, equipment, supplies, and inventory.
• Drive safety compliance, company policies, and regulatory requirements.
• Manage revenue targets, control COGS and overhead, and monitor KPIs.

Skills

Leadership

Team development

Operations management

Sales and client experience

Budgeting and P&L

Communication

Education

Bachelor's degree preferred

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

About the Role

As the General Manager, you will own full P&L responsibility, drive operational performance, and lead a team of managers, captains, and associates to deliver 5-star service every day. You will play a critical role in team development, sales execution, safety, and culture. This is a hands‑on leadership position for someone who thrives in a fast‑paced, service‑based business.

What You’ll Do

Leadership & Team Development

• Recruit, hire, train, and retain top talent across frontline and leadership roles
• Coach, mentor, and hold team members accountable to performance expectations
• Foster a positive, high‑energy culture aligned with our H.U.N.K.S. core values

Operations & Execution

• Oversee daily operations to ensure job readiness, routing efficiency, and excellent client experience
• Manage fleet maintenance, equipment, supplies, and inventory
• Drive compliance with safety standards, company policies, and regulatory requirements

Sales & Customer Experience

• Ensure high conversion rates on inbound estimates and outbound sales follow‑up
• Oversee delivery of white‑glove customer service on every job
• Lead by example in handling high-priority clients and complex jobs

Financial Management

• Own and manage the P&L, including revenue targets, COGS, labor, and overhead
• Monitor KPIs and implement improvement strategies to maximize profitability
• Forecast staffing needs and schedule effectively to match demand

Growth & Strategy

• Collaborate with marketing and BD teams to grow local brand awareness and lead flow
• Identify and pursue B2B and referral opportunities
• Drive continuous improvement in processes, tools, and team performance

What You Bring

Experience

• 3+ years of leadership experience in operations, logistics, or service‑based industries
• Proven success in managing teams and driving performance
• Strong business acumen with experience in budgeting and P&L management
• Excellent communication, decision‑making, and conflict‑resolution skills
• High level of personal accountability and professionalismCollege degree preferred but not required