General Manager

The Ghoman Group; Hoffman Estates (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Salary

Performance-Based Bonus Opportunities

Career Growth Opportunities

Paid Time Off

Health, Dental, and Vision Benefits

Professional Development & Training

Job summary

The Ghoman Group is seeking an experienced Hotel General Manager for a Marriott-branded property. The role requires extensive hotel leadership, strong financial oversight, and a proven track record in revenue growth and guest satisfaction. Marriott experience is mandatory.

Based at the Marriott Chicago Northwest area, the GM will oversee operations, budgeting, strategy, and vendor management while driving service excellence and profitability.

Qualifications

• 15-20 years in hospitality, with 5-10 years as GM or AGM.

Responsibilities

• Oversee all hotel operations in accordance with standards.
• Lead meetings with department heads.
• Ensure compliance with SOPs and service standards.
• Lead renovations, capital projects, and service improvements.
• Handle guest concerns and service recovery.
• Develop and execute operating budgets, marketing plans, and capital budgets.
• Manage profitability while maintaining guest satisfaction.
• Analyze P&L and make data-driven decisions.
• Prepare monthly financial forecasts for Rooms, F&B, and Admin.

Skills

Leadership

Revenue Management

Yield Management

Financial management

Budgeting

Forecasting

P&L analysis

Marriott standards

Interpersonal skills

MS Office

Education

Bachelor's Degree

Advanced hospitality certifications

Tools

Hotel management systems

MS Office

Job description

$10000 STARTING BONUS & COMPANY CAR TO QUALIFIED CANDIDATES

Hotel General Manager

Company: Ghoman Group

Location: Marriott Chicago Northwest

4800 Hoffman Blvd Hoffman Estates, IL 60192

Contact Person - Mr. Kartik (305) 772 - 2215

Job Type: Full-Time

Position Overview

Ghoman Group is seeking an experienced and results-driven Hotel General Manager to oversee the operations of our Marriott-branded property in Carmel, Indiana. The ideal candidate will have extensive hotel leadership experience, a strong financial background, exceptional guest service skills, and a proven track record of driving revenue growth and operational excellence. Marriott hotel management experience is mandatory for this position.

• Oversee all hotel operations in accordance with organizational standards and objectives.
• Conduct regular meetings and briefings with department heads.
• Ensure compliance with all hotel SOPs, policies, procedures, and service standards.
• Lead key property initiatives, including renovations, capital projects, and service improvements.
• Handle guest concerns and oversee service recovery procedures.
• Develop and execute annual operating budgets, marketing plans, sales strategies, and capital budgets.
• Manage hotel profitability while maintaining high guest satisfaction scores.
• Monitor daily business reports and implement strategies to maximize performance.
• Analyze P&L statements and make data-driven operational decisions.
• Ensure monthly financial forecasts for Rooms, Food & Beverage, and Administration departments are accurate and achieved.
• Maximize room revenue through effective pricing, revenue management, and yield strategies.
• Prepare monthly financial and operational reports for ownership and stakeholders.
• Manage procurement of hotel supplies, equipment, and vendor contracts.
• Participate in recruiting, interviewing, hiring, and developing key management personnel.
• Coordinate daily operations with department heads to ensure seamless service delivery.
• Develop and mentor the executive leadership team and department managers.
• Maintain accountability for departmental performance and guest satisfaction.
• Lead strategic planning and long-term business growth initiatives.
• Ensure successful completion of internal and external audits.
• Support corporate sales efforts, client relations, and business development activities.
• Assist with residential and extended-stay sales initiatives when required.
• Maintain compliance with all legal, safety, health, and fire regulations.
• Safeguard operational quality standards across all departments.

Qualifications

Education

• Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
• Advanced hospitality certifications are a plus.

Experience

• 15-20 years of progressive experience in the hospitality industry.
• 5-10 years of experience as a Hotel General Manager or Assistant General Manager.
• Mandatory Marriott hotel experience, preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties.
• Proven experience managing hotel operations, financial performance, revenue management, and guest satisfaction initiatives.

Required Skills

• Experience opening, repositioning, or successfully managing hotel properties preferred.
• Strong leadership and team-building abilities.
• Advanced knowledge of Marriott brand standards and operating procedures.
• Revenue Management and Yield Management expertise.
• Financial management, budgeting, forecasting, and P&L analysis.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making capabilities.
• Knowledge of hotel management systems and Microsoft Office Suite.
• Ability to lead multiple departments and drive operational excellence.

Benefits

• Competitive Salary
• Performance-Based Bonus Opportunities
• Career Growth Opportunities
• Paid Time Off
• Health, Dental, and Vision Benefits
• Professional Development & Training Programs

Only candidates with Marriott hotel management experience will be considered.