General Manager

Yellowstone Local; Grass Valley (CA); On-site; USD 70,000 - 99,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Career growth opportunities

Training and development

Job summary

Yellowstone Local in Grass Valley, CA seeks an experienced operations leader to guide daily HVAC service and installation activities, ensuring the Grass Valley location runs independently and profitably. You will develop and execute business strategies to hit revenue targets, manage budgets, monitor KPIs, and collaborate with Directors and Owner to align policies with growth.

This in-office role offers bonuses, ongoing training, and opportunities to support future acquisitions while maintaining

Qualifications

• Minimum of 5 years of management experience with a proven track record of leading teams, improving operations, and achieving business goals.
• 2+ years of industry-related experience preferred.
• Bachelor's degree in Business or a related field preferred.

Responsibilities

• Lead daily operations across residential and commercial HVAC service and installation departments, ensuring the Grass Valley location operates independently and profitably.
• Develop and execute business strategies to achieve revenue goals, financial targets, and KPIs, including monthly and annual targets.
• Manage budgets, monitor expenses, improve profitability, and identify opportunities for operational efficiency.
• Supervise, coach, and develop department managers with regular one-on-one meetings.
• Coordinate HVAC technician scheduling, service calls, installations, and daily workflow.
• Maintain organized inventory systems, equipment tracking, and supply distribution processes.
• Resolve customer concerns while maintaining high service quality and satisfaction.
• Support recruitment, training, performance management, and team development, including employees’ PPF goals.
• Manage bookkeeping, payroll processing, benefits administration, and ensure policy/safety compliance.
• Collaborate with the Sales Director, Marketing Director, and Owner to achieve goals and adjust marketing strategies as needed.
• Support future expansion through mergers and acquisitions while maintaining strong daily operations and community relationships.

Skills

Leadership

Budgeting

KPI tracking

Conflict resolution

Communication

Decision making

Strategic planning

Education

Bachelor's degree

Tools

ServiceTitan

Microsoft Office

Google Drive

Job description

Yellowstone Local is proud to represent BAEHR Heating & Air, an industry leader in residential and commercial HVAC services.

You know how to lead a team, drive results, and turn business challenges into opportunities, and now it's time to put those skills to work where your leadership makes a real impact.

What's in it for You?

• Annual Salary: $70,304 to $98,957, with starting salary subject to increase in January

• Performance Incentives: Performance-based bonuses and profit-sharing tied to monthly and annual targets

• Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekend and after-hours availability

• Employment Type: Full-time, salaried, exempt position

• Health Benefits: Medical, dental, and vision insurance

• Retirement: 401(k) retirement plan

• Career Growth: Ongoing training and professional development opportunities

• Work Environment: In-office leadership position with direct involvement in company operations and growth

Why You'll Love It Here

• Your Leadership Matters: Take ownership of daily operations at the Grass Valley location, drive profitability, and help shape the future of a growing HVAC company.

• Results Get Attention: Work in an environment built on accountability, transparency, and measurable performance, with bonuses and profit-sharing tied to business results.

• Build a Stronger Team: Mentor department leaders, develop employees, and create a culture where people take pride in their work while supporting their personal, professional, and financial (PPF) goals.

• Make a Real Impact: Your decisions directly influence business growth, customer satisfaction, and operational success.

• Grow With the Company: Join a team committed to continuous improvement, professional development, and long-term success, with opportunities to support future expansion through mergers and acquisitions.

Your New Role

• Location: Grass Valley, CA

• Lead daily operations across residential and commercial HVAC service and installation departments, ensuring the Grass Valley location operates independently and profitably.

• Develop and execute business strategies to achieve revenue goals, financial targets, and key performance indicators (KPIs), including monthly and annual business targets.

• Manage budgets, monitor expenses, improve profitability, and identify opportunities for operational efficiency.

• Supervise, coach, and develop department managers while maintaining accountability and performance standards through regular employee one‑on‑one meetings.

• Coordinate HVAC technician scheduling, service calls, installations, and daily workflow.

• Maintain organized inventory systems, equipment tracking, and supply distribution processes.

• Resolve customer concerns while maintaining high service quality and customer satisfaction.

• Support employee recruitment, training, performance management, and team development, including employees’ personal, professional, and financial (PPF) goals.

• Manage bookkeeping, payroll processing, support benefits administration, and ensure compliance with company policies and safety regulations.

• Collaborate with the Sales Director, Marketing Director, and Owner to achieve company goals, implement policies and procedures, maintain industry standards, and adjust marketing strategies as needed.

• Support future business expansion through mergers and acquisitions while maintaining strong daily operations, employee performance, and community relationships.

• Minimum of 5 years of management experience with a proven track record of leading teams, improving operations, and achieving business goals.

• 2+ years of industry‑related experience preferred.

• Bachelor's degree in Business or a related field preferred.

• Strong leadership, team development, communication, and conflict‑resolution skills.

• Experience with budgeting, financial reporting, expense management, KPI tracking, and performance metrics.

• Strong understanding and working knowledge of ServiceTitan required.

• Proficiency with Microsoft Office Suite, Google Drive, and related business software.

• Strong organizational, analytical, problem‑solving, and decision‑making skills.

• Bookkeeping knowledge and ability to manage payroll and administrative operations.

• Ability to manage competing priorities and adapt to changing business needs.

• Ability to perform job‑related physical activities, including prolonged sitting, standing, walking, bending, climbing, and working in varying outdoor temperatures, with reasonable accommodations where applicable.

• Ability to meet job‑related driving requirements, if applicable.

BAEHR Heating & Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #blue