General Manager

Not Your Average Joe's; Glen Mills (Delaware County); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Insurance benefits

Bonus opportunities

Great work atmosphere

Paid Time Off

Meals every shift

Job summary

Not Your Average Joe's is seeking a General Manager to oversee all aspects of the location, including hospitality, training, staffing, food quality, sanitation, and financial health. Reporting to the Regional Director, you will lead managers, chefs, and hourly staff, ensuring consistent standards, systems, and culture while driving local marketing and overall profitability.

The ideal candidate brings prior restaurant management experience, strong leadership, and a passion for delivering

Qualifications

• Previous experience as a restaurant manager.
• Extensive food and beverage knowledge and the ability to inform guests and staff about ingredients and dishes.
• Strong leadership skills.
• Familiarity with restaurant management software.
• Demonstrated ability to coordinate a staff and schedules.
• Professional image at all times.
• Hospitable, warm, and polite to guests.
• Excellent problem resolution and guest recovery skills.
• Attention to detail and organized work style.
• Ability to stand and move for long periods (approx. 10 hours).
• Dependable and a team player.

Responsibilities

• Ensure the restaurant is fully and appropriately staffed at all times.
• Interview, train, counsel, and coach staff.
• Ensure training materials, development, and schedules are followed.
• Communicate clearly with all team members.
• Maintain a harassment-free environment for all staff.
• Manage labor to balance guest experience with business goals.
• Achieve budgeted sales and profit goals.
• Maintain operational excellence for efficient service.
• Ensure compliance with laws and regulations.
• Create a welcoming restaurant atmosphere for patrons and employees.
• Perform additional tasks as needed.

Skills

Leadership

Hospitality

Staffing

Communication

Problem solving

Teamwork

Attention to detail

Guest experience

Tools

Restaurant management software

Job description

Not Your Average Joe's is hiring a General Manager! Experience managing a full service restaurant is required.

Job Overview

As the General Manager of Not Your Average Joe's, you will oversee all aspects of the location. The hospitality, training, staffing, food quality, sanitation, and overall financial health of the restaurnant. Reporting to the Regional Director you will oversee all manager, chefs and hourly positions, providing leadership and ensuring the consistent execution of our quality standards, operating systems, procedures, philosophies, and culture. You will be the lead in local store marketing and ne responsible for the overall fincancial results of the restaurant. We are seeking a friendly, energetic, and team-oriented individual with a passion for making a difference in the hospitality industry.

We Offer

• Competitive compensation
• Insurance benefits
• Bonus opportunities
• A great work atmosphere
• Paid Time Off
• Meals every shift

Duties/Responsibilities

• Ensuring that our restaurant is fully and appropriately staffed at all times
• Interviews, trains, counsels, and coaches staff
• Ensures all training materials, development and schedules are being followed
• Clearly communicating with all Team Members
• Ensures a harassment-free environment for all Team Members
• Manages and makes adjustments to labor on a shift-to-shift basis while ensuring we don't harm the Guest experience
• Achieves budgeted sales and profit goals
• Maintaining operational excellence so our restaurant is running efficiently and effectively
• Ensuring that all laws, regulations, and guidelines are being followed
• Creating a restaurant atmosphere that both patrons and employees enjoy
• Various other tasks as needed

Requirements

• Previous experience as a restaurant manager
• Extensive food and beverage knowledge, and the ability to remember and recall ingredients and dishes to inform customers and wait staff
• Great leadership skills
• Familiarity with restaurant management software
• Demonstrated ability to coordinate a staff
• Exhibits a neat, clean, and professional image at all times
• Genuinely hospitable, warm, sensitive, and polite to our Guests
• Excellent problem resolution/Guest recovery skills
• Attention to detail/organized
• Able to work while standing and moving at a rapid pace for 10 hours as the job requires
• Dependable, trustworthy
• Team player

Who We Are

As you may know, Not Your Average Joe’s is a neighborhood scratch kitchen that’s been in business for almost 30 years, and serves our communities, family and friends.

Everything we do is done with love, passion, and pride, with the simple goal of creating memorable dining experiences.

But it’s not just about what we do, but more so who we are.

Our core values of being guest obsessed and serving great food influence not just how we do business but are the cornerstone of the fun and welcoming environment we create here at Not Your Average Joe’s.

Our focus in all our hires is not just to ensure you’re the best fit for us,

But that we’re the best fit for you as well.