General Manager

Papa John's International , Inc.; Galax (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision Insurance

Paid time off

Paid Training

Employee Discounts

Job summary

A thriving restaurant operator in Galax, VA, is seeking a General Manager to lead operations and uphold quality service standards. The ideal candidate is a natural leader with a passion for restaurant management, capable of organizing shifts and ensuring customer satisfaction. This full-time position offers a competitive salary, tips, and a benefits package including medical and dental insurance. Join us to support our community and deliver superior service.

Qualifications

• Passion for restaurant management and ability to lead a team effectively.
• Experience in managing restaurant operations and understand customer service.
• Ability to resolve customer concerns promptly and effectively.
• Able to manage cash handling and inventory.

Responsibilities

• Manage daily restaurant operations and ensure service quality.
• Resolve customer concerns and enhance product quality.
• Organize and supervise shifts for effective operations.
• Regularly review and drive improving product quality.
• Organize and supervise shifts.
• Cash Management
• Planning & Organization
• Effective Communications

Skills

Leadership

Customer service

Communication

Planning and organization

Cash handling

Cost control

Job description

Are you a natural born leader with a passion for restaurant management, but you're looking to take the next step? Want to join a successful franchise operator where you can finally call the shots, further develop your skills, make great money, and be treated with respect?

Shenandoah Valley Pizza (SVP) is a well-respected operator of Papa John's restaurants in Virginia and West Virginia and we're recruiting a General Manager for our restaurant in Galax, VA. We firmly believe that to deliver on our promise of Better Ingredients, Better Pizza, we need the best people!

This is a full-time position with a competitive salary, plus tips, training bonuses, weekly bonuses, and monthly profit sharing. Our Benefits package includes:

Benefits

• Medical Insurance
• Dental/Vision Insurance
• Paid time off (1 week and grows from there)
• Paid Training
• Employee Discounts

The General Manager (GM) leads all aspects of the business from ensuring we deliver superior product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing the restaurant's revenue and driving profitability so we can continue to invest in our people and our business.

We'll support and help train you to set work schedules, order food and beverages, oversee food prep, and make sure we comply with health and safety regulations. You'll execute cash management duties, assist the management of inventory to minimize waste, as well as manage our company's assets by ensuring the restaurant is clean, safe and organized.

You'll be a role model for your team and exhibit grace under pressure during busy moments in our fast-paced environment. Ultimately, you'll ensure our restaurant runs smoothly and our customers have a best in class experience and come back for more.

At SVP, we believe in supporting our teammates, serving our communities, and doing whatever it takes to deliver a superior customer service experience. We are always truthful and upfront with others, embrace all teammates and guests, and lift one another up to help our team members and company be as successful as possible. If these values align with yours, please apply and let's meet!

Responsibilities

• Manage and continuously improve all aspects of daily restaurant operations
• Deliver superior service and maximize customer satisfaction
• Promptly resolve customer concerns
• Regularly review and drive improving product quality
• Organize and supervise shifts
• Cash Management
• Planning & Organization
• Effective Communications