General Manager

PJ 5229 GALAX; Galax (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Paid time off

Paid Training

Employee Discounts

Job summary

PJ 5229 GALAX in Galax, VA is seeking a General Manager. This full-time role requires a dynamic leader with a passion for restaurant management. You will manage daily operations, support your team, and ensure superior customer service. The ideal candidate will excel in operational management and demonstrate the ability to resolve customer concerns promptly. SVP offers competitive salary, bonuses, and comprehensive benefits including medical insurance and paid time off.

Qualifications

• Experience in restaurant management is preferred.
• Strong ability to lead and motivate a team.
• Excellent communication skills.

Responsibilities

• Manage daily operations effectively and efficiently.
• Ensure high levels of customer satisfaction.
• Oversee training and development of team members.
• Address and resolve customer issues promptly.
• Maintain product quality and safety standards.

Skills

Leadership

Customer service

Team building

Operational management

Job description

Are you a natural born leader with a passion for restaurant management, but you're looking to take the next step? Want to join a successful franchise operator where you can finally call the shots, further develop your skills, make great money, and be treated with respect?

Shenandoah Valley Pizza (SVP) is a well-respected operator of Papa John's restaurants in Virginia and West Virginia and we're recruiting a General Manager for our restaurant in Galax, VA. We firmly believe that to deliver on our promise of Better Ingredients, Better Pizza, we need the best people!

This is a full-time position with a competitive salary, plus tips, training bonuses, weekly bonuses, and monthly profit sharing.

Benefits

• Medical Insurance
• Dental and Vision Insurance
• Paid time off (1 week and grows from there)
• Paid Training
• Employee Discounts

The General Manager (GM) leads all aspects of the business from ensuring we deliver superior product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing the restaurant's revenue and driving profitability so we can continue to invest in our people and our business.

We'll support and help train you to set work schedules, order food and beverages, oversee food prep, and make sure we comply with health and safety regulations. You'll execute cash management duties, assist the management of inventory to minimize waste, as well as manage our company's assets by ensuring the restaurant is clean, safe and organized.

You’ll be a role model for your team and exhibit grace under pressure during busy moments in our fast‑paced environment. Ultimately, you’ll ensure our restaurant runs smoothly and our customers have a best‑in‑class experience and come back for more.

At SVP, we believe in supporting our teammates, serving our communities, and doing whatever it takes to deliver a superior customer service experience. We are always truthful and upfront with others, embrace all teammates and guests, and lift one another up to help our team members and company be as successful as possible.

Responsibilities

• Manage and continuously improve all aspects of daily restaurant operations
• Deliver superior service and maximize customer satisfaction
• Promptly resolve customer concerns
• Regularly review and drive improving product quality
• Organize and supervise shifts

Compensation: To be discussed, plus tips.

We use eVerify to confirm U.S. Employment eligibility.