General Manager

Plazahotelelpaso; Fort Worth (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit Benefits

Quarterly Bonuses

Employee Assistance Program

Educational Development

Technology Reimbursements

Job summary

The Kimpton Harper Hotel is seeking a General Manager to oversee daily operations, enhance guest experiences, and drive financial performance. You will lead a diverse team, ensuring the highest level of satisfaction and operational excellence.

Your role involves developing strategies to optimize revenue and expenses while fostering a culture of continuous learning. The position comes with numerous benefits including health insurance, paid time off, and quarterly bonuses.

Qualifications

• Previous hotel management experience required.

Responsibilities

• Direct daily hotel operations to maximize profitability and maintain excellence.
• Lead, inspire, and mentor a diverse team.
• Ensure the highest level of guest satisfaction.
• Develop strategies to maximize revenue and optimize expenses.
• Oversee hotel operations including front office, housekeeping, and maintenance.

Skills

Leadership

Financial Management

Guest Experience

Team Development

Education

Associate or Bachelor's Degree in Business, Hospitality or a related field

Job description

Opportunity: General Manager

Direct daily hotel operations at the Kimpton Harper Hotel to maximize profitability, maintain operational excellence, and uphold Kimpton's signature guest-centric culture.

Your Growth Path

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor's Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels