General Manager

KB Search Team, LLC; Fort Wayne (IN); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Base salary commensurate with ervaring

Commission on net sales and bonuses

Potential ownership opportunity

Healthcare coverage

Paid vacation

Company vehicle, tools, cell phone, iP

Laptop and iPad

Corporate credit card for approved exp

Job summary

Top Echelon Software, LLC seeks a driven General Manager to oversee operations for two locations (Fort Wayne and Indianapolis), leading service managers, a customer service manager, and field technicians. You will own revenue, costs, and KPIs, while building scalable processes and strong relationships with builders and partners.

Ideal candidates have 5+ years in construction and sales leadership, proven project-management skills, and a commitment to safety.

Qualifications

• 5+ years of construction-related experience, exterior improvements, remodeling, or new construction.
• 5+ years of sales and business development experience, preferably in the same areas.
• Proven experience managing crews and projects from start to finish.
• Strong leadership, communication, organization, and problem-solving skills.

Responsibilities

• Run day-to-day operations across both locations: people, equipment, vehicles, scheduling, and field activity.
• Own revenue, cost management, profitability, and KPIs.
• Oversee project schedules, labor hours, and inventory to keep work on time and on budget.
• Build efficient, scalable processes across both markets.
• Meet with prospects and referral partners, prepare quotes, manage the pipeline, and close new business.
• Build relationships with residential and commercial builders, contractors, and complementary businesses.
• Represent the company at trade associations, tradeshows, and networking events.
• Coach and develop Service Managers, crew leaders, and technicians.
• Recruit, onboard, train, and reward employees in line with company values.
• Build an accountable, high-performing culture.
• Coordinate projects from planning through completion, with proactive customer and crew communication.
• Review completed work against specifications and quality standards.
• Champion a strong safety culture, including training on proper use of tools, equipment, and vehicles.

Skills

Construction experience

Sales leadership

People management

Budgeting

KPIs

Safety training

Driver's license

Jobber

Tools

Jobber

Job description

We're seeking a driven, people-focused General Manager with construction experience and a sales leadership background to run our client's Fort Wayne and Indianapolis locations. Reporting directly to the owners, you'll take ownership of daily operations and long-term growth, leading two Service Managers, a Customer Service Manager, and five to six Field Technicians who install motorized screens and awnings, three-season rooms, and screened-in porches, and handle window and door screen repairs.

General Manager Responsibilities:

• Run day-to-day operations across both locations: people, equipment, vehicles, scheduling, and field activity
• Own revenue, cost management, profitability, and KPIs
• Oversee project schedules, labor hours, and inventory to keep work on time and on budget
• Build efficient, scalable processes across both markets
• Meet with prospects and referral partners, prepare quotes, manage the pipeline, and close new business
• Build relationships with residential and commercial builders, contractors, and complementary businesses
• Represent the company at trade associations, tradeshows, and networking events
• Coach and develop Service Managers, crew leaders, and technicians
• Recruit, onboard, train, and reward employees in line with company values
• Build an accountable, high-performing culture
• Coordinate projects from planning through completion, with proactive customer and crew communication
• Review completed work against specifications and quality standards
• Champion a strong safety culture, including training on proper use of tools, equipment, and vehicles

General Manager Profile:

• 5+ years of construction-related experience, preferably in exterior improvements, remodeling, or new construction
• 5+ years of sales and business development experience, preferably in the same areas
• Proven experience managing crews and projects from start to finish
• Strong leadership, communication, organization, and problem-solving skills
• Sound judgment, a strong work ethic, and unquestionable integrity
• Comfort with scheduling and business technology (Jobber)
• Valid driver's license, insurable driving record, and reliable transportation
• Willingness to work extended hours, including evenings and weekends, during the March-November busy season (roughly 50-60 hours per week at peak)
• Willingness to travel to Indianapolis as needed

General Manager Benefits:

• Base salary, based on experience
• Commission on net sales and performance bonuses
• Potential opportunity to earn ownership
• Access to healthcare coverage
• Paid vacation
• Company vehicle, tools, cell phone, laptop, and iPad
• Corporate credit card for approved business expenses

Why This Role?

You'll have a direct, lasting impact on two growing locations, with real responsibility, supportive owners, and training and resources to succeed. For the right candidate, there's also a potential path to business ownership.