Assistant Manager

IHOP; Tampa (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401K match

Career development

Paid time off

Job summary

IHOP is seeking an Assistant Manager in Tampa, FL to support the General Manager in running daily operations and delivering exceptional guest experiences. You will lead front-of-house and back-of-house teams, champion hospitality, uphold standards, and contribute to profitability.

The role emphasizes team leadership, effective communication, and operational excellence in a high-volume restaurant setting with opportunities for career growth.

Qualifications

• Dynamic leadership and mentoring a hospitality team.
• Strong communication with guests, team and management.
• Ability to adapt scheduling, priorities and processes in a fast-paced environment.

Responsibilities

• Team Building and Coaching: Recruit, hire, and mentor a hospitality team.
• Financial Management: Focus on scheduling, inventory, and cost control; drive profitability.

Skills

Dynamic Leadership

Exceptional Communication

Operational Agility

Experience

Technical Skills

Job description

As our Assistant Managers you provide support to the General Manager with running daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion, championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.

Key Leadership Responsibilities

• Team Building and Coaching: Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
• Financial Management: Maintain focus on the financial performance of the business unit through effective scheduling, inventory control, and cost control measures.Driving and supporting sales initiatives and profitability.
• Guest Hospitality: actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
• Quality Control: Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
• Culture & Accountability: Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.

Required Skills

• Dynamic Leadership: Ability to lead, inspire a team, and keep cool under high-volume pressure.
• Exceptional Communication: Solid interpersonal skills rooted in empathy, customer service, and team engagement.
• Operational Agility: Organization and time management skills to navigate shifting priorities fluidly.
• Experience:Some leadership or supervisory experience preferred.
• Technical Skills: Comfortable managing administrative tasks using a variety of technical systems.

What we offer:

• A Flexible Schedule and a 5-day work week
• Competitive pay
• Comprehensive benefit options including 401K with up to 4% employer match
• Career Development opportunities
• Paid Time Off - eligible for 2 weeks of PTO as of the first year of employment

EEO Employer

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant - a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. -