General Manager

Keke's Breakfast Cafe - Flamingo Partners; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

Keke's Breakfast Cafe in Pembroke Pines is seeking a General Manager to lead daily operations, sales, guest service, and staff development. You will oversee training, scheduling, inventory, and adherence to brand standards to ensure a high-quality dining experience.

Ideal candidates have at least two years of restaurant management, strong leadership, cash handling skills, and the stamina to work long hours. This full-time on-site role requires reliability and a passion for hospitality.

Qualifications

• Must be 21 years of age.
• Must communicate effectively in the predominant language of the trading area.
• Three years of front-of-the-house service and/or assistant management experience.
• Able to perform basic math and operate a cash register or POS.
• Stand for long periods (up to 5 hours).
• Lift up to 50 pounds.
• Stamina to work 50–60 hours per week.
• Available every day from 6:00 a.m. to 5:00 p.m.

Responsibilities

• Oversee planning, organizing, training and leadership to achieve objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
• Understand policies, procedures, standards, specifications, guidelines and training programs.
• Ensure guests receive welcoming, responsive, friendly service at all times.
• Ensure food and products are prepared and served to standards.
• Control cash and receipts per policies and procedures.
• Make employment and termination decisions.
• Schedule labor to meet activity and labor cost objectives.
• Develop staff in managerial and professional development.
• Prepare all required paperwork, forms, reports and schedules.
• Ensure equipment is clean and in working condition; follow maintenance programs.
• Oversee deliveries and receiving policies.
• Oversee performance appraisals and corrective actions.
• Comply with health, safety and labor regulations.
• Develop marketing, advertising and promotions campaigns.
• Perform daily POS and Back Office closing procedures.

Skills

Front-of-house operations

Cash handling

Team leadership

Communication skills

Mathematical skills

Stamina for long hours

Mobility/physical endurance

Tools

POS system

Job description

Keke's Breakfast Cafe is hiring for a General Manager for the Pembroke Pines location.

SUMMARY OF POSITION:

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

DUTIES & RESPONSIBILITIES:

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination decisions.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop your staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.
• Be able to perform all daily adjustments or corrections and closing procedures on the Point of Sale and Back Office Computers.

QUALIFICATIONS:

• Be 21 years of age.
• Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must have the stamina to work 50 to 60 hours per week.

REQUIREMENTS:

• MUST be available EVERY DAY from 6:00 a.m. to 5:00 p.m.
• Minimum two years management experience.
• Minimum two years' experience in full service or fast casual restaurant.
• Must have reliable transportation.
• Able to conform to all Keke’s Breakfast Cafe dress code standards.
• Keke's must be your primary place of employment.