General Manager

Inceed; Denver (CO); On-site; USD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead operations in a high-performing agency. This role is designed for a strategic, people-first leader who thrives in a fast-paced environment, focusing on client satisfaction and revenue growth. The ideal candidate will have a strong background in managing teams and optimizing workflows. Join a team that values innovation and collaboration, where your leadership will directly impact the agency's success and expansion. If you are passionate about building teams and systems for scalable success, this opportunity is perfect for you.

Benefits

Life & disability insurance

Flexible PTO + 13 paid holidays

Monthly phone stipend

Casual dress code

Free snacks, drinks & dog-friendly office

Ongoing training & development opportunities

Qualifications

• 5+ years in a senior leadership role within a service-based business.
• Proven experience managing cross-functional teams.

Responsibilities

• Oversee key client accounts, ensuring top-tier service.
• Lead department heads across business development and client services.

Skills

Leadership

Client Service

Operations Management

Sales Oversight

Emotional Intelligence

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Marketing

Tools

HubSpot

Salesforce

Asana

ClickUp

NetHunt

Google Workspace

Job description

Get AI-powered advice on this job and more exclusive features.

Inceed has partnered with a great company to help find a skilled General Manager to join their team!

This high-performing, Denver-based agency specializes in the multifamily housing industry and is seeking a dynamic General Manager to lead their operations, client satisfaction efforts, and revenue growth. This role is perfect for a strategic, people-first leader who thrives in a fast-paced, service-oriented environment. The position was opened to support the agency’s continued expansion and operational scale. If you're a builder of teams, systems, and scalable success, this could be a fantastic opportunity.

Responsibilities:

Oversee key client accounts, ensuring top-tier service and strategic alignment

Lead department heads across business development, client services, and creative/media

Drive employee development, accountability, and performance

Optimize internal workflows, project management systems, and communication cadences

Partner on revenue forecasting, pricing models, and service offerings

Collaborate with executive leadership on goal alignment and agency strategy

Own agency operating rhythm and performance KPIs

Handle escalations and client retention efforts with a proactive mindset

Required Qualifications & Experience:

Bachelor’s Degree in Business, Marketing, or related field

5+ years in a senior leadership role within a service-based business

Proven experience managing cross-functional teams

Strong track record in operations, client service, and sales oversight

High emotional intelligence and a people-first leadership style

Nice to Have Skills & Experience:

Background in digital marketing or agency operations

Experience with tools such as HubSpot, Salesforce, Asana, ClickUp, and NetHunt

Proficiency with Google Workspace, MacOS, iOS, and social media platforms

Exposure to revenue forecasting and financial reporting

Data-driven decision-making skills and comfort with KPIs

• Life & disability insurance
• Flexible PTO + 13 paid holidays
• Monthly phone stipend
• Casual dress code
• Free snacks, drinks & dog-friendly office
• Ongoing training & development opportunities

If you are interested in learning more about the General Manager opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

#MON

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Staffing and Recruiting

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