General Manager

Dairy Queen; Delafield (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and

Job summary

Dairy Queen seeks a General Manager in Wisconsin to lead store operations, drive growth, and ensure profitable performance. You will oversee staff, implement policies, and uphold the brand experience through quality service and cleanliness.

This salaried position expects about 50 hours per week, with workload adjusting to business needs. You will recruit and develop a best-in-class team, while ensuring compliance with all applicable laws and company values.

Qualifications

• 3+ years experience as a restaurant general manager or in a similar leadership role.
• Experience managing profit & loss, inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18+ years of age or older.
• Valid driver's license required.
• Pass background and motor vehicle record checks.
• Food Handler's Permit and/or ServSafe Certification where required.
• Flexible availability including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Responsibilities

• Lead store operations to ensure quality, service and cleanliness.
• Drive sales and profitability through systems and processes.
• Recruit, hire, train, coach and develop a high-performing team.
• Ensure compliance with policies, standards, and applicable laws.

Skills

Restaurant leadership

P&L management

Inventory control

Labor scheduling

Education

High school diploma or GED

Tools

POS systems

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver's license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler's Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including:

• health coverage (medical, dental, and vision)
• flexible spending accounts
• a variety of voluntary insurance options
• food and shoe discounts
• identity theft protection
• daily pay
• tuition reimbursement
• anniversary recognition
• an employee referral program
• bereavement leave