General Manager

Dairy Queen; Jackson (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and视

Flexible spending accounts

Voluntary insurance options

Food and shoe discounts

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

The Dairy Queen in Jackson, Tennessee is seeking a General Manager to lead daily restaurant operations, uphold brand standards, and drive growth and profitability.

This salaried role requires strong leadership, P&L oversight, staff development, and the ability to build a best-in-class team delivering fast, friendly service. Expect about 50 hours per week with flexibility for evenings, weekends, and holidays.

Qualifications

• Minimum 3+ years as a restaurant general manager or similar leadership role.
• Experience managing P&L, inventory, labor and scheduling.
• High school diploma or GED; must be 18+ and have a valid driver's license.
• Must pass background and motor vehicle record checks; ServSafe or Food Handler permit where required.

Responsibilities

• Lead store operations and ensure compliance with policies, standards, and laws.
• Recruit, hire, train, coach, develop, and retain a strong Smile Server team.
• Drive sales and profitability through systems and processes focused on quality, service, and cleanliness.
• Oversee a salaried position with a ~50 hour work week, adjusting to business demands.

Skills

Restaurant GM experience

P&L management

Inventory management

Labor scheduling

Leadership

English communication

Education

High school diploma

ServSafe certification

Food Handler's Permit

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver's license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler's Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including:

• health coverage (medical, dental, and vision)
• flexible spending accounts
• a variety of voluntary insurance options
• food and shoe discounts
• identity theft protection
• daily pay
• tuition reimbursement
• anniversary recognition
• an employee referral program
• bereavement leave