General Manager

Socket.dev; Delafield (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Dental and vision

Employee discounts

Tuition assistance

Daily pay

Job summary

Dairy Queen in Delafield, WI is seeking a General Manager to lead daily operations, drive growth, and ensure profitability while upholding brand standards and local laws.

You will recruit and develop a strong team, manage P&L and scheduling, maintain food safety, and coach staff to deliver exceptional guest experiences. This is a salaried, full-time role with an expected 50-hour week.

Qualifications

• 3+ years as a restaurant general manager or similar leadership role.
• Experience managing P&L, inventory, labor and scheduling.
• Must be 18+ and have a valid driver's license.
• Must pass background and motor vehicle checks.
• Food handler permit and/or ServSafe certification where required.
• Flexible availability including evenings, weekends and holidays.
• Must communicate effectively in English.

Responsibilities

• Lead store operations to meet brand standards and policy.
• Recruit, hire, train, coach, and retain staff.
• Ensure guest satisfaction through service excellence and cleanliness.
• Maintain compliance with health and safety regulations.
• Manage budgets, inventory, and scheduling.

Skills

Leadership

P&L management

Hiring & training

Communication skills

Customer service

Education

High School diploma or GED

Job description

Position Overview:

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location.The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws.The Restaurant General Managermaximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans.This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications:

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits:

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.