General Manager

MV Transportation, Inc.; Concord (CA); On-site; USD 146,000 - 168,000; Full time

Job summary

MV Transportation, Inc. is seeking a General Manager to lead the assigned operating location, driving adherence to contract commitments and annual business plans.

You will oversee daily operations, safety programs, budgeting, and staff development, with emphasis on scheduling optimization, client relations, and regulatory compliance within a transit environment.

Qualifications

• College degree or equivalent business management experience.
• 5+ years of comprehensive operations management experience and 7+ years in management/supervisory roles in a transit environment with knowledge of Trapeze v21.
• Labor/union negotiations/expenses expertise.
• Strong understanding of dispatch, scheduling, driver recruitment, and DOT, ADA and FTA compliance.
• MS Office, strong analytical skills, written and verbal communication, and high multitasking abilities.

Responsibilities

• Manage customer relations and oversee staff development at the location.
• Oversee vehicle maintenance plan and fleet availability.
• Ensure safety, training programs, and regulatory compliance.
• Monitor and improve operational metrics and financial performance.
• Support contract renewals and annual budgeting for the location.

Skills

Operations management

Transit industry experience

Trapeze v21

Labor/union negotiations

Dispatch & scheduling

DOT/ADA/FTA compliance

MS Office

Analytical skills

Written & verbal communication

Multi-tasking

PowerBI

Education

Bachelor's degree or equivalent business management experience

Tools

Trapeze v21 scheduling software

PowerBI

Job description

MV Transportation is seeking a General Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Talent Requirements

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze v21 scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT, ADA and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.
• Experience with PowerBI is a plus

Salary range: $146,000 - $168,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

California – Pay Transparency Requirements

142800-168000