General Manager

Socket.dev; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Dental insurance

Employee discounts

Job summary

Nothing Bundt Cakes in Columbus, OH seeks a General Manager to lead daily bakery operations and guest experiences. You will direct the team, oversee cake production, and manage brand presentation, work environment, P&L and inventory to drive sales and profitability while ensuring top-quality products and exceptional service.

The role emphasizes team leadership, goal setting, and a strong guest-centric focus with opportunities for advancement within the growing brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years leadership experience in retail, hospitality or foodservice.
• Proven success in hiring and developing teams to achieve service and financial goals.
• Experience setting productivity goals, inventory par levels and staff scheduling.
• Foodservice safety training certificate (or obtain within 30 days).
• Basic proficiency in Word, Excel and Outlook; comfortable with new tech.

Responsibilities

• Direct daily bakery operations and guest experience.
• Lead the team, schedule, and set clear expectations.
• Manage P&L, inventory, and brand/merchandise presentation.
• Drive sales and profitability while maintaining top-quality cakes.
• Create a warm, welcoming environment for guests and staff.

Skills

Leadership

Guest focus

Team motivation

Delegation

Organization

Problem solving

Learning agility

Education

High school diploma

Post-secondary education

Tools

Microsoft Word

Excel

Outlook

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Competitive salary
• Dental insurance
• Employee discounts

At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team's commitment to our guests and the NbC brand. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.