General Manager

Makers Social, the DIY Project Bar; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Insurance

PTO

Employee Discount

Flexible Schedule

Job summary

Makers Social in Columbus, OH is seeking a General Bar Manager to lead day-to-day operations, uphold our culture of integrity and inclusion, and drive exceptional customer experiences.

You will manage a team of ~20, handle scheduling, payroll, HR, events, and budgets, and grow the business through sales initiatives and partnerships, including coordinating special events and private functions.

Qualifications

• Bachelor’s degree in business, hospitality, or similar field.
• ServSafe certification.
• 2+ years of restaurant, bar, or hospitality management experience.
• Experience in high-volume restaurant/bar operations.
• Based in Columbus, Ohio.
• Strong leadership and multitasking abilities.

Responsibilities

• Managing our team of ~20 part-time employees.
• Handle day-to-day administrative tasks including scheduling, payroll, HR, events, training, purchasing, and expensing.
• Managing marketing team and advertising plans.
• Managing company budget, tracking expenses, and identifying cost-saving opportunities.
• Carrying out direct sales tactics, social networking, and representing the company based on our values.
• Coordinating, planning, and executing special events and collaborations with local businesses and artists.
• Responds to customer inquiries via telephone and email, including reservations and private events.

Skills

Leadership

Collaboration

Sales experience

Operations management

Multi-team coordination

Education

Bachelor's degree in business or hospitality

ServSafe certified

Job description

Are you a people-centered, intuitive leader searching for a career that will bring out your best qualities? Do you tend to take the lead in meetings while openly collaborating with other perspectives? Do you find yourself never tolerating toxic attitudes in the workplace, but building up those who deserve recognition? Makers Social was built with a strong foundational culture of integrity, good values, honesty, and inclusion, and we are seeking a General Manager who naturally encompasses these values while thriving as our day-to-day leader.

Requirements

• Bachelor’s degree in business, hospitality, or similar field
• ServSafe certified
• 2+ years of experience in restaurant, bar, or hospitality management
• Exceptional leadership skills
• Experience in high volume restaurant/bar
• 1+ year of experience in Sales
• Based in Columbus, Ohio
• Meticulous attention to detail with strong organizational and multitasking abilities.
• Ability to collaborate effectively across multiple teams and external partners.
• Strong problem-solving skills and delegating skills.
• Experience managing and adhering to budgets, sales goals, purchasing guidelines, and HR processes.
• Availability to work during peak hours, including nights, weekends, and holidays

$55,000-$65,000 Base Salary + Quarterly Bonus (Sales Commission Pay)

• Medical & Dental Insurance
• PTO
• Employee Discount
• Flexible Schedule

Role

As the General Bar Manager of Makers Social, you will play a pivotal role in overseeing the day-to-day business operations, upholding our company’s culture, boosting & improving every aspect of the business as a whole, creating exceptional customer experiences, and working alongside the rest of the team to grow the business.

Responsibilities

• Managing our team of ~20 part time employees.
• Handle day-to-day administrative tasks including but not limited to: scheduling, payroll, HR functions, event coordination, employee training and feedback, purchasing, and expensing.
• Managing marketing team and advertising plans.
• Managing company budget, tracking expenses, and identifying cost-saving opportunities.
• Carrying out direct sales tactics, social networking, and representing the company successfully based on our shared values.
• Coordinates, plans, and executes special events; may include special feature nights, collaborations with other businesses, fundraisers, and inviting local artists or musicians to share our space.
• Responds to customer inquiries via telephone & email including: helping to make reservations, planning private events, answering basic questions, and coordinating special occasions, surprises, engagements, etc.

Results

• Execute events & regular shifts which consistently receive positive customer feedback and return customers on a regular basis.
• Provide great work experiences for all employees by upholding an exceptional company culture which promotes teamwork, honesty, integrity, and the Makers Social values we instill.
• Exceed all quarterly sales goals, product goals, and plans for improvement.

Growth Potential

Makers Social is a growing company with plans for continued expansion throughout the Columbus area. As new locations open, this role offers a clear opportunity for advancement, with the potential to grow from General Manager into a Area General Manager position overseeing multiple Makers Social locations in the Columbus region.

We’re looking for someone who is excited not only to lead one location successfully, but to grow alongside the company and play an important role in shaping the future of Makers Social.