General Manager

LTD Hospitality Group; Chesapeake (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off

Hotel Discounts

Training and Development Opportunities

Job summary

LTD Hospitality Group in Chesapeake, Virginia is seeking a General Manager to lead hotel operations. Candidates should have a passion for hospitality, with responsibilities including hiring, training, budgeting, and ensuring guest satisfaction.

The role requires 3-5 years of managerial experience and strong communication skills. Benefits include medical, dental, vision, and 401(k) with a company match. Join us to cultivate an exceptional guest experience!

Qualifications

• 3-5+ years of General Manager experience.
• Proven track record of meeting budgets and understanding P&L statements.
• Excellent interpersonal skills.

Responsibilities

• Oversee hotel operations including hiring and training.
• Lead the hotel's Sales & Marketing efforts.
• Ensure compliance with company policies and legal requirements.

Skills

Leadership

Communication

Problem-solving

Teamwork

Guest satisfaction

Education

Degree in hotel or hospitality management

CHA certification

Tools

Excel

Word

Outlook

Hotel brand software system

Job description

LTD Hospitality Group is seeking highly motivated, strategic leaders with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a General Manager.

Responsibilities

• Responsible for the overall operation of the hotel including hiring, training, budgeting, sales, guest satisfaction, associate satisfaction, owner satisfaction, revenue management, and timely reporting.
• Provide leadership to position the property to achieve objectives and revenue performance.
• Actively participate in the hotel’s Sales & Marketing effort and assist with developing annual marketing plans.
• Provide leadership to the departments to achieve their goals and objectives.
• Consistently exceed revenue and guest expectations.
• Inspect the property on a regular basis and enforce the implementation of actions toward safety, comfort, cleanliness, and guest satisfaction.
• Ensure all associates are properly trained in their primary job functions and instill safety and security at all times.
• Build morale and team spirit, leading by example.
• Create a courteous, friendly work environment.
• Ensure all associate practices comply with company and legal requirements.
• Coach, mentor and train associates for promotion.
• Comply with and advise staff of formal policies and procedures, identify options and resolve issues, initiate salary, disciplinary or other staff‑related actions in accordance with company policies, and alert regional management or corporate office of serious issues.
• Ability to manage change effectively.
• Other duties, projects, and tasks as assigned by associates’ manager.

Qualifications & Experience

• Three to five plus years of General Manager experience.
• Proven track record of meeting budgets, understanding P&L statements, and cost controls.
• Track record of promoting an atmosphere of teamwork.
• Ability to interact with others in an honest, fair and respectful way.
• Maintain an open door policy.
• Excellent communication, leadership, problem‑solving skills and interpersonal skills.
• Well organized and able to prioritize and process all required administrative documents to meet corporate or brand timelines.
• Computer proficiency including Excel, Word, Outlook and a hotel brand software system.
• A degree in hotel or hospitality management (a plus).
• CHA certification (a plus).

Benefits

• Medical, Dental, Vision & 401(k) with company match
• Voluntary Short Term & Long Term Disability Insurance
• Life & Accidental Death Insurance
• Hotel Discounts
• Paid Time Off
• Training and Development Opportunities and Much More!

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.