General Manager

Fireside-Inn; Cambria (CA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Vacation and Sick Leave

Team Member Travel Program

Job summary

Fireside Inn in Cambria, CA seeks an experienced boutique hotel General Manager to lead daily operations and guest services. This full-time role requires strong leadership, financial acumen, and a passion for exceeding guest expectations.

You will coach and develop teams, drive quality standards, manage budgeting, and partner with regional leadership to promote the property and its sister properties.

Qualifications

• Minimum 5 years of hotel management experience.
• Bachelor's or higher in Hospitality and Resort Management.

Responsibilities

• Oversee daily hotel operations and guest services.
• Lead and develop hotel team to achieve top performance.
• Monitor financial performance, budgeting and cost controls.
• Ensure guest satisfaction through consistent service quality.
• Collaborate with leadership to drive sales and brand standards.

Skills

Leadership

Communication

Team development

Problem solving

Financial acumen

Guest service excellence

Education

Bachelor's in Hospitality and Resort Management

Job description

Fireside Inn
Fireside Inn
Cambria, CA 93428, USA

• Hotel Management and Administration
• Full-Time
• Requisition #: GENER007451

Description

Fireside Inn is actively seeking an experienced boutique hotel General Manager to join the team! Our General Managers understand the value of developing a team to work towards their full potential to deliver an amazing guest experience.

Essential Functions and Responsibilities of the job include but are not limited to:

• Exceeding Guest Expectations - Providing services that are above and beyond for guest satisfaction and retention.
• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Developing and Building Teams - Encouraging and building mutual trust, respect and cooperation among team members.
• Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback and individual coaching when needed.
• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
• Supervising Team Members - Supervising and managing team members. Managing all day-to-day operations. Understanding team members’ positions well enough to perform duties in their absence.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Communicating with Supervisors, Peers and Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, written form, e-mail, or in person.
• Managing Daily Operations of the Hotel - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the guests on a daily basis.
• Guiding, Directing and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Administrating Recognition Programs - Participating in team member recognition programs, publicly recognizing good quality, performance and service.
• Organizing, Planning and Prioritizing Work - Developing specific goals and plans to prioritize, organize and accomplish your work.
• Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Tasks performed daily (regularly): Review/verify daily reports, responsible for bank deposits, petty cash, guest relations, public relations, facility inspection, sales calls, maintenance of accepted standards of operations, monitor performance to forecast.
• Tasks performed periodically: Hire/train/coach/delegate/terminate team members, negotiate contracts for goods and services following company policy, negotiate groups along with room sales, order supplies and approve invoices for payment, monitor and collect receivables, attend community events (Chamber of Commerce, Visitors Bureau, etc.)
• Tasks performed occasionally: Oversee hotel refurbishment, travel to sales events and training seminars, survey competing facilities, complete marketing reports, monitor monthly financial statements, participate in hotel budgeting and planning.
• Other duties from time to time as assigned by Regional Director of Operations

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.

Salary Range: $85,000 - $105,000 annually

Qualifications

Education

Preferred

Bachelors or better in Hospitality and Resort Management.

Experience

Required

5 years: Previous hotel management experience required

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.