General Manager

85C Bakery Cafe; California; On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic and rapidly expanding bakery and beverage retail business as a General Manager. This role is pivotal in driving sales, mentoring a cohesive team, and ensuring the highest standards of quality and service. With a commitment to excellence, you'll support talent development and uphold operational standards while fostering a positive and energetic work environment. This is an exciting opportunity to grow your career in a company that values innovation and customer satisfaction, all while enjoying a comprehensive benefits package and opportunities for advancement.

Benefits

Health Insurance

Vacation/Sick Pay

401K

Management Bonus Options

Qualifications

• 2+ years of store management experience in bakery or restaurant.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Achieve sales and profitability objectives while mentoring staff.
• Deliver high customer service and maintain quality standards.

Skills

Communication Skills

Interpersonal Skills

Customer Service

Team Development

Operational Development

Education

High School Diploma

AA degree in Hospitality Management

Job description

Join 85C Bakery Cafe as a General Manager

The General Manager is not only responsible for achieving maximum sales and optimum profit but also for mentoring and creating a cohesive team of high-performing management and staff, acting as the backup when the General Manager is not available. This position must have the ability to maintain an open line of communication among staff while liaising between the Store Operation and Corporate Directive. As one of the leading management of the store, the GM is responsible for people development, P&Ls, and upholding the highest standard of Quality, Service, and Cleanliness (QSC) while supporting 85°C key vision and directive.

Founded in 2004, 85°C Bakery Cafe is a global bakery & beverage retail business. Publicly traded in Taiwan, 85°C Bakery Cafe was built on the idea of providing five-star quality pastries and drinks at an affordable price. With over 1000 stores worldwide, 85°C Bakery Cafe invites you to begin a dynamic career with us.

We are currently seeking a General Manager who is willing to take challenges and grow with the company. If you think you are the candidate that we are looking for, with a positive, 'can do' attitude, we invite you to join us in taking that next step in your career!

Essential Functions:

• Meet and exceed sales and profitability objectives; maintain high personal sales level and drive store results through others.
• Support the recruitment, retention, and development of a diverse pool of talents.
• Deliver the highest level of customer service to each guest. Drive customer service by coaching and modeling the desired behaviors.
• Maintain high standards of quality control, hygiene, and health & safety.
• Monitor and meet the performance standard, including but not limited to 85°C policies, core values, and standard operating procedures.

Minimum Education: High School Diploma; AA degree, Hospitality Management, or related field preferred.

Minimum Experience: Two (2) years of store management experience in bakery, restaurant, or fast-food.

• Excellent communication skills, both written and verbal.
• Excellent interpersonal skills, with high self-confidence and able to clearly communicate complex information.
• In-depth understanding of 85°C products and future concepts.
• Demonstrated success in Training, Operation Development, and Customer Service.
• Maintain and foster an owner mentality among self and all subordinating managers.
• Personal familiarity with daily store operations, from opening to closing.
• Experience in management of high volume stores, in direct supervision of ten (10) or more employees.
• Ability to work full-time, including nights and weekend hours.

This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position, including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Benefits:

We offer opportunities for advancement, a comprehensive benefits package which includes health insurance, vacation/sick pay, 401K, and management bonus options.