General Manager

ServiceMaster by McCann; Buckeye (AZ); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Competitive compensation

And more!

Job summary

SERVPRO of Buckeye is seeking a General Manager to coordinate daily operations, hire and develop staff, and ensure top-quality service that earns referrals from customers.

Lead restoration and construction projects, develop annual plans and budgets, monitor revenue and expenses, and maintain strong customer communication.

This role requires 5+ years of management, IICRC WRT/ASD certifications, and a proven results-driven leader with strong team-building skills.

Qualifications

• 5+ years of management experience required.
• IICRC WRT/ASD certifications; Master designation a plus.
• Experience leading restoration/construction teams.
• Strong leadership, process-driven, detail-oriented.

Responsibilities

• Oversee daily franchise operations and multiple divisions.
• Develop annual business plans and goals.
• Create the annual budget with revenue, expenses, and margin.
• Lead managers to manage restoration/construction projects.
• Ensure clear customer-client communication for satisfaction.
• Ensure safety training and adherence to guidelines.
• Recruit, hire, train, and develop staff.

Skills

Management experience

Leadership

Budgeting

IICRC WRT/ASD

Team development

Computer literacy

Education

High school diploma/GED

Associates degree

Bachelor's degree

Tools

Microsoft Office

Job description

SERVPRO of Buckeye is adding a General Manager to our team!

As the General Manger, you will be responsible for coordinating and overseeing the daily operations of the franchise. You'll hire, train, and develop the franchise employees, impacting their future as much as yours, while ensuring our customers and clients receive the highest quality of work and excited to refer us to others!

Benefits

SERVPRO of Buckeye offers:

• Competitive compensation
• And more!

Key Responsibilities

• Ability to manage and monitor multiple operational divisions
• Create and maintain annual business plans and goals
• Develop annual company budget, including projected revenue, projected expenses, and desired profit margin
• Lead a team of managers as they respond to and manage restoration and construction projects
• Ensure clear communication between customer and client to achieve the highest satisfaction possible
• Ensure job processes and procedures are followed, including safety training and guidelines
• Recruit, hire, train, and develop managers and staff

Position Requirements

• High school diploma/GED; Associates and/or Bachelors degree preferred
• 5+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications – WRT and ASD, Master designation a plus
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $80,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Referral code from a current employee If no code provided, add their name instead.

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.