General Manager

CBRE Group, Inc.; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. is looking for a Property Management General Manager in Boston, Massachusetts. The role requires overseeing operational and financial activities of large property portfolios, ensuring tenant satisfaction, and developing annual budgets.

The ideal candidate will have strong leadership skills, experience in property management, and the ability to respond effectively to high-profile tenant needs.

Qualifications

• Experience in property management with a strong understanding of financial activities.
• Proven leadership skills in supervising and training teams.
• Ability to respond effectively to tenant needs and issues.

Responsibilities

• Supervise operational activities of property management.
• Manage daily activities and establish work schedules for the team.
• Serve as primary contact with property owners.

Job description

About the Role

As a CBRE Property Management General Manager, you will be responsible for supervising the team responsible for all operational and financial activities of large portfolios of properties.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Respond to high profile tenant needs and issues.
• Act as primary contact with property owners, serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports.
• Develop and control annual budgets for large operating and capital expenses. Forecast complex management plans and prepare monthly performance reports, explaining variances.
• Help create advanced programs that will assist the property with emergency recoveries.
• Prepare and approve all required legal notices. Recommend and coordinate legal action as necessary.
• Review tenant rent and common area maintenance recovery charges to ensure payment is on time.