PM Associate Director

CBRE Group, Inc.; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

CBRE Group, Inc. is seeking a Property Management Associate Director to supervise a team responsible for the operational and financial activities of large property portfolios. You will oversee daily activities, budgets, and owner reporting, ensuring objectives are met.

Key duties include coordinating staff schedules, addressing high-profile tenant needs, and preparing performance reports. This role requires strong leadership and client-facing communication in a facilities management context.

Qualifications

• Experience supervising staff and conducting performance evaluations.
• Strong organizational and budgetary monitoring abilities.
• Excellent communication with tenants and owners.

Responsibilities

• Provide formal supervision to employees, monitor training and performance, and oversee recruiting and hiring.
• Coordinate and manage daily team activities, set schedules, assign tasks, and track deadlines.
• Respond to high profile tenant needs and issues.
• Act as primary contact with property owners and prepare reports.
• Develop and control annual budgets for operating and capital expenses.
• Forecast management plans and prepare monthly performance reports explaining variances.
• Help create advanced programs for emergency recoveries.
• Prepare and approve legal notices and coordinate necessary actions.
• Review rent and CAM recovery charges to ensure timely payment.

Job description

About the Role

As a CBRE Property Management Associate Director, you will be responsible for supervising the team responsible for all operational and financial activities of large portfolios of properties.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

What You'll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Respond to high profile tenant needs and issues.
• Act as primary contact with property owners, serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports.
• Develop and control annual budgets for large operating and capital expenses. Forecast complex management plans and prepare monthly performance reports, explaining variances.
• Help create advanced programs that will assist the property with emergency recoveries.
• Prepare and approve all required legal notices. Recommend and coordinate legal action as necessary.
• Review tenant rent and common area maintenance recovery charges to ensure payment is on time.