General Manager

Workstream; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401K

HSA

Medical

Dental

Vision

Disability

Life Insurance

Paid Training

Daily Pay

Job summary

Freebirds is seeking a General Manager to lead restaurant operations, drive profitability, and deliver outstanding guest experiences. You will manage a high‑performing team, uphold food safety standards, and model our values in a fast‑paced environment.

As hands‑on leader, you’ll mentor managers, execute brand standards, and continuously improve operations while fostering a safe, welcoming workplace. The GM will collaborate across shifts to ensure consistent execution and guest satisfaction.

Qualifications

• Experience: 2+ years in casual restaurant operations.
• Strong leadership and team-building capabilities.
• Excellent written and verbal communication skills.

Responsibilities

• Lead restaurant operations to meet guest experience and profitability.
• Direct the management team and staff across all shifts.
• Ensure food safety, quality, cleanliness, and sanitation.
• Model core values and develop the team through coaching.
• Drive continuous improvement and adherence to brand standards.

Skills

Team Leadership

Conflict Resolution

Communication Skills

Education

High School Diploma or GED

Associate/Bachelor’s preferred

ServeSafe Certification preferred

Job description

Come take flight with us!

You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

• A minimum of2 years’current experience in the Casual
• Restaurant industry is required.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.

We are an Equal Opportunity Employer.

Come take flight with us!
You can only go up from here! Freebirds is experiencing rapid growth as we double our number of restaurants.
T.R.I.B.E. VALUES
TEAMWORK - others before myself!
RELENTLESS - energy to succeed!
INTEGRITY - always doing the right thing!
BEST IN CLASS - continuously improving!
EMPOWERMENT - trusted to make Freebirds an experience people love!
Be BOLD, be YOU, fly with us!