General Manager

starsandstrikes; Atlanta (GA); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay

Job summary

Stars and Strikes Entertainment Center in Atlanta, GA is seeking a General Manager to lead the center’s operations, guest service, and financial performance. You will oversee daily operations, drive strategies to meet revenue targets, and manage both salaried and hourly teams in a high-energy, family-friendly environment.

The role requires strong leadership, cost control, and a commitment to safety and standards, with the opportunity to shape promotions, training, and guest experiences across

Qualifications

• Two or more years of experience in general management.
• Experience in a high-volume environment.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays.
• Previous experience with an ability to manage costs including labor costs.

Responsibilities

• Oversee day-to-day operations.
• Develop location-based goals and initiatives to support business strategy and achieve corporate goals.
• Adhere to core standards, HR policies, training, and safety requirements.
• Evaluate and improve operations and financial performance.
• Analyze P&L and oversee department managers to meet revenue goals and ensure proper cash handling and upselling.
• Train and manage department managers to maintain product and guest service standards.
• Collaborate with managers and corporate staff on revenue-driving initiatives (league sales, seasonal promotions, restaurant promotions).
• Lead a salaried management team of 8–10.
• Oversee 120–150 hourly team members to exceed guest expectations.

Skills

General management

High-volume operations

Guest service

Labor cost control

Hospitality experience

Job description

General Manager

Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.

At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.

What we’re looking for:

• Two or more years of experience in general management
• Experience in a high-volume environment
• Experience in Hospitality and/or Food & Beverage is a plus
• Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays
• Previous experience with an ability to manage costs including labor costs

Essential Duties:

• Oversee day-to-day operations
• Developing location-based goals and initiatives to support business strategy and achieve corporate goals.
• Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements.
• Evaluate and improve operations and financial performance
• Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes
• Training and managing department managers to ensure product and guest service standards are met throughout the location
• Work closely with department managers and corporate staff to implement revenue-driving initiatives including:
  • League sales and development
  • Seasonal promotions
  • Restaurant promotion
• Leading a salaried management team of 8-10
• Overseeing a team of 120-150 hourly team members to exceed guests' expectations

Why join our team?

• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We are a family-owned business and consider our team members part of our family
• We encourage team members to continue their training by providing online resources
• We provide opportunities for all team members to give back to the community
• We encourage team members to have fun while they work
• We work together as a team and succeed as a team

Perks we offer:

• Health & 401k Benefits
• Bonuses
• Paid-Time Off
• Profit-Sharing
• Free bowling, laser tag & gameplay!

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates forour upcoming hiring events.

Stars and Strikes is an Equal Opportunity Employer.