General Manager

Shermco Industries, Inc.; Atlanta (GA); On-site; USD 150,000 - 200,000; Full time

Job summary

Shermco Industries, Inc. in Lithia Springs, GA, seeks a General Manager to oversee day-to-day site operations, staff management, efficient processes, and customer satisfaction.

Senior leadership will drive safety culture, performance, and cross-department collaboration to ensure compliant, high-quality service at a 5,000-square-foot greenfield site. MBA preferred but not mandatory.

Qualifications

• Bachelor's degree in business administration, operations management, electrical engineering preferred or related experience.
• Must have electrical and technical experience.
• Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with full P&L Management.
• Strong leadership and management skills.
• Results-oriented with ability to manage multiple priorities and timelines.
• Excellent communication and interpersonal skills with staff at all levels.
• Professional demeanor and commitment to customer service.
• Ability to analyze data and make informed decisions.
• Experience with budget management and resource allocation.
• Knowledge of relevant regulations and standards.
• Experience implementing new technologies and processes.
• Electrical and technical expertise (testing/commissioning preferred).
• Be able to perform technical work in the field.

Responsibilities

• Manage and supervise staff, including hiring, training, coaching/mentoring, and performance evaluations for a greenfield site ~5,000 sq ft.
• Focus on standing up and scaling operations.
• Foster a positive culture within direct report team and collaborating teams.
• Demonstrate core values: safety, accountability, excellence, and service to customers.
• Guide team to ensure processes, procedures, and standards are delivered and adhered to.
• Develop and implement operational policies and procedures for efficiency.
• Collaborate with other departments to ensure seamless operations and customer satisfaction.
• Ensure compliance with regulations and standards.
• Ensure participation in safety programs and training; enforce workplace safety policies.
• Resolve concerns with customers, contracts, HR, or safety; escalate when needed.
• Manage budgets and allocate resources wisely.
• Monitor performance metrics and identify improvement areas; adopt new tech/processes.
• Provide regular reports to senior management on progress toward goals.
• Occasionally perform field work to support the team and business needs.

Skills

Leadership

Operations management

Budget management

P&L management

Electrical engineering experience

Communication skills

Education

Bachelor's degree in business administration, operations management, electrical engineering preferred

Job description

Overview

About Shermco

Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.

The General Manager will be responsible for overseeing the day-to-day operations of the site, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.

Location: Onsite Lithia Springs, GA

Responsibilities

• Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations for a greenfield site approximately 5,000 Square feet


• Focus on standing up and scaling operations


• Foster and promote a positive culture within direct report team and collaborating teams


• Demonstrate Shermco’s Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers


• Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level


• Develop and implement operational policies and procedures to ensure efficiency and effectiveness


• Collaborate with other departments to ensure seamless operations and customer satisfaction


• Ensure compliance with all relevant regulations and standards


• Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.


• Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety


• Manage budgets and allocate resources appropriately


• Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations


• Provide regular reports to senior management on operational performance and progress towards goals


• Occasionally perform field work to support the team and business needs

Qualifications

• Bachelor's degree in business administration, operations management, electrical engineering preferred OR related experience.


• Must have electrical and technical experience.


• Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with full P&L Management


• Strong leadership and management skills


• Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.


• Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.


• A professional demeanor and a commitment to a high level of customer service


• Ability to analyze data and make informed decisions


• Experience with budget management and resource allocation


• Knowledge of relevant regulations and standards


• Experience with implementing new technologies and processes


• Must have Electrical and Technical expertise (testing/commissioning preferred/ NETA a plus)


• Be able to perform technical work when needed in the field.

Preference

• MBA highly desired.


• Testing/commissioning preferred


• NETA a plus

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.

Pay Range

USD $150,000.00 - USD $200,000.00 /Yr.