General Liability Claim Specialist

CCMSI; Chicago (IL); Remote; USD 80,000 - 90,000; Full time

Job summary

CCMSI is seeking a General Liability Claim Specialist (Single Account) to lead investigations and adjust GL claims from a Chicago-based remote setting. The role requires handling full life-cycle multi-line claims with oversight of reserves and associated invoices.

Reporting to the Chicago region, the position offers a salary range of $80,000–$90,000 and a daytime schedule. This role is ideal for experienced adjusters aiming for advanced opportunities within a TPA environment.

Qualifications

• Multi-line claims handling experience is required.
• Ability to investigate and adjust GL claims end-to-end.
• Experience reviewing medical, legal, and damage-related invoices.

Responsibilities

• Investigate, evaluate and adjust multi-line claims in accordance with standards and laws.
• Establish reserves and/or provide reserve recommendations within authority levels.
• Review, approve or oversee invoices to determine reasonableness and relevance to claims; negotiate disputed bills.

Skills

Multi-line claims

Investigation

Claims adjustment

Reserving

Invoicing negotiation

Job description

Overview

Position Title: General Liability Claim Specialist (Single Account)

Overview

Position Title: General Liability Claim Specialist (Single Account)
Location: Reporting to Chicago, IL Region (Remote)
Schedule: 8:00 am-4:30 pm
Salary Range: $80,000-$90,000
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® , and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.
The Multi-Line Claim Specialist position is responsible for the investigation and adjustment of assigned general liability claims. This role will handle GL claims. This position may be used as an advanced training position for promotion consideration for supervisory/management positions. The position is also accountable for the quality of multi-line claim services as perceived by CCMSI clients and within our corporate claim standards.
This is a full life ‑ cycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered.

Responsibilities

• Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated multi-line claims. Negotiate any disputed bills or invoices