General Clerk IV

Prince George's County, MD Government; Upper Marlboro (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Prince George’s County Government is seeking a General Clerk IV to perform senior-level clerical work in the Sustainable Waste Management Division within the Department of the Environment. Responsibilities include handling inquiries, maintaining records, and supporting administrative processes at the county landfill facility.

The role requires prior General Clerk experience, basic MS Office skills, and the ability to work with residents, contractors, and visitors.

Qualifications

• Must have experience at General Clerk III level or equivalent.
• Six (6) months of experience performing diverse clerical tasks.
• One (1) year of education above the high school level including coursework in data entry or business subjects.

Responsibilities

• Assist day-to-day clerical activities for Sustainable Waste Management Division.
• Answer telephone, direct calls, and disseminate messages.
• Greet visitors and direct them to proper destinations.
• Handle mail, deliveries, and courier services.
• Communicate with customers and staff to explain information.
• Maintain daily weather logs and related records.
• Enter invoice payment data into the Invoice Tracker.
• Assist with document reproduction and binder preparation.
• Support electronic timesheet processing and related tasks.

Skills

Reception

Front desk

Customer service

Microsoft Office

Education

Post-secondary education

Tools

Microsoft Office

Job description

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George’s Department of The Environment is currently seeking qualified applicants to fill a General Clerk IV, grade A12 position in the Sustainable Waste Management Division.

About the Position

This is senior-level advanced clerical work performed in support of operations at a sanitary landfill facility. Incumbents in this class perform complex and advanced clerical assignments, including maintaining operational records and logs, preparing correspondence and reports, responding to inquiries from residents, contractors, and visitors, and providing administrative support related to landfill activities. Work is performed independently under the general supervision of a designated supervisor and is evaluated in terms of quality, quantity, completeness, and accuracy.

About the Agency

The Department of the Environment works for a healthy, beautiful, and sustainable County through programs that provide clean water, flood control, recycling and waste management, litter prevention, sustainable animal management, and pet adoption in partnership with residents and other stakeholders.

Some of our core services include providing clean water services (Stormwater Management Division); flooding prevention for buildings and structures (Flood Management and Environmental Resilience Division and Stormwater Management Division); collecting, processing, and diverting waste from the County-operated landfill, commercial facilities, and households (Sustainable Waste Management Division); providing sustainability services to reduce greenhouse gas emissions (Flood Management and Environmental Resilience Division); and facilitating pet adoptions, managing an animal holding facility, issuing pet licenses, investigating cruelty complaints, and conducting humane outreach and education events (Animal Services Division).

• Assist in the day-to-day clerical activities in support of the Sustainable Waste Management Division.
• Answer telephone, direct calls, and disseminate messages.
• Greet visitors entering the facilities, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Collect, sort, distribute, and/or prepare mail and courier deliveries.
• Communicate with customers, employees, and other individuals to answer questions and disseminate or explain information.
• Maintain daily weather logs.
• Enter invoice payment information related to the Disposal Section into the Invoice Tracker once received.
• Assist in document reproduction tasks and preparation of binder and booklets.
• Assist with Section Aides in the processing of electronic time sheets.
• Perform other tasks and duties assigned, which may not be specifically listed in the position description; however, are within the general occupational category and responsibility level associated with the employee’s class of work.

Minimum Qualifications

• Must have experience at the General Clerk III level equal to the length of the probationary period (6 months).

• Six (6) months of experience performing diverse clerical tasks.
• One (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration.

Preferred Qualifications

• One (1) year of reception/front-desk and customer service experience.
• Knowledge of Microsoft Office applications (ex. Word, Excel, PowerPoint, etc.).
• Knowledge of principles for providing customer service.

Any equivalent combination of relevant education, training and experience may also be accepted.

Salary Range Transparency: The salary range listed in this announcement reflects the anticipated offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: November 10, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 3500 Brown Station Rd, Upper Marlboro, MD 20774

Conditions of Employment: Upon selection, the candidate must (where applicable):

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.