GenAI Training Program Lead

Mercor; Philadelphia (Philadelphia County); On-site; USD 110,000 - 150,000; Full time

Job summary

Mercor is seeking a Program Lead to oversee large pools of domain experts focused on AI training data, human data, and model evaluation. The role requires coordinating teams, translating research inputs into actionable guidelines, and maintaining quality and throughput for training data programs.

You will work with research and product partners to ensure consistency and accuracy in training data, report status to stakeholders, and drive improvements in guidelines and processes.

Qualifications

• Experience as an Expert Program Manager (EPM), program lead or team lead on AI training data, human data or model evaluation projects, at Mercor or at another AI training or data company (e.g., Scale AI, Surge, Micro1, Turing, Outlier, Appen, TELUS, or an internal AI data operations team at a large technology company).
• 3+ years of experience leading or coordinating large contributor or expert teams against deadlines and quality bars.
• Demonstrable career progression (e.g., Expert Contributor to Reviewer to Team Lead to Program Lead or Expert Program Manager).
• Ability to engage reliably for at least 40 hours/week during weekdays.
• Strong written communication skills and the ability to explain complex guidelines and quality decisions clearly.

Responsibilities

• Lead and coordinate a large pool of domain experts day to day, including onboarding new experts, running calls and weekly reviews, and keeping work moving against deadlines and quality bars.
• Guide research and product partners to close gaps between program goals and expert output, translating research and leadership inputs into clear, actionable guidelines and task instructions.
• Track deliverables, throughput and quality metrics in spreadsheets such as Sheets or Excel, and report program status clearly to stakeholders.
• Evaluate expert submissions and quality trends, identify root causes of quality issues, and provide clear, written feedback that raises the bar across the team.
• Flag risks and blockers early, propose fixes, and drive them to resolution with research, product and operations partners.
• Collaborate with research and product partners and other subject matter experts to ensure consistency and accuracy in training data.

Skills

Expert Program Manager

AI training data

Team leadership

40 hours/week availability

Strong written communication

Education

STEM degree

Tools

Sheets

Excel

SQL

Job description

Mercor is seeking a Program Lead to oversee large pools of domain experts focused on AI training data, human data, and model evaluation. The role requires coordinating teams, translating research inputs into actionable guidelines, and maintaining quality and throughput for training data programs.

You will work with research and product partners to ensure consistency and accuracy in training data, report status to stakeholders, and drive improvements in guidelines and processes.