About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Program Lead Type: Contract Compensation: $45–$70/hour Location: Remote Commitment: 40 hours/week
Role Responsibilities
- Lead and coordinate a large pool of domain experts daily. Onboard new experts, run calls, and conduct weekly reviews. Ensure work progresses against deadlines and quality standards.
- Guide research and product partners to align program goals with expert output. Translate research inputs into clear, actionable guidelines and task instructions.
- Track deliverables, throughput, and quality metrics using Sheets or Excel . Report program status clearly to stakeholders.
- Evaluate expert submissions and quality trends. Identify root causes of quality issues and provide clear, written feedback to elevate team standards.
- Flag risks and blockers early. Propose solutions and drive them to resolution with research, product, and operations partners.
- Collaborate with research and product partners and other subject matter experts to ensure consistency and accuracy in training data.
Qualifications Must-Have
- Experience as an Expert Program Manager (EPM), program lead, or team lead on AI training data, human data, or model evaluation projects.
- 3+ years of experience leading or coordinating large contributor or expert teams against deadlines and quality standards.
- Demonstrable career progression (e.g., Expert Contributor to Reviewer to Team Lead to Program Lead or Expert Program Manager).
- Ability to engage reliably for at least 40 hours/week during weekdays.
- Strong written communication skills and the ability to explain complex guidelines and quality decisions clearly.
Preferred
- Prior experience on Mercor projects.
- A degree in a STEM field.
- Advanced spreadsheet skills ( Sheets or Excel ), working knowledge of SQL , and some coding experience.
- People leadership experience, including managing large groups of contributors or experts.