Gen AI Growth Account Manager

Fox Point Recruitment LLC; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

Fox Point Recruitment LLC is seeking a senior client success leader to shape and grow strategic healthcare accounts in the US. You will collaborate with solution and delivery teams to drive new business, manage margins, and align AI use cases with client roadmaps.

The role involves coordinating with India-based teams, shaping proposals, and steering pilots toward scalable, subscription-based solutions. Strong communication with Director/VP-level clients is essential.

Qualifications

• 10-18 years of relevant experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI ML, Gen AI, Cloud Tech).
• Demonstrated ability to drive account growth in scaled accounts, develop strong client relationships and execute pre-sales activities.
• Willingness to work in a siloed manner, i.e., alone at client site with a geographically distributed team (EU, India) structure in a fairly challenging environment.
• Strong understanding of business processes and the ability to derive insights from various data sources.
• Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP-level clients.

Responsibilities

• Strategically drive new business in a healthcare account in close synergy with Solution & Delivery teams to manage assigned sales and margin targets.
• Connect the dots across the client company performance, operating model, internal value chains and industry knowhow (healthcare). Draw implications to account strategy, basis clients’ ongoing divisional shifts.
• Ensure the U.S. stakeholders understand Client’s India ecosystem, regardless of active engagements or not. Track impact of past solutions delivered, to uncover gaps and expectation shifts.
• Sustain in-peStrarson relationships with Director- and VP-level clients.
• AI/ Gen AI Use Cases Development: Identify business improvement opportunities and develop compelling use cases for AI/ Gen AI solutions.
• Proposals Development and Solutioning: Build proposals, for solutions tailored to client needs and technical constraints (cloud stack, APIs, security, etc.).
• Collaborate with the account consulting team in India and Client’s capabilities leadership, to shape AI solutions entailing services, accelerators and/or products.
• Commercial structuring: In line with Client’s objectives to shift towards outputs-based and subscriptions-types pricing, in collaboration with Client’s Finance and Capabilities leadership.

Skills

GenAI concepts

Agentic AI patterns

Cloud AI services

Business storytelling

Communication skills

Tools

Azure OpenAI

AWS Bedrock

Google Vertex AI

LangChain

RAG frameworks

Job description

Fox Point Recruitment LLC is seeking a senior client success leader to shape and grow strategic healthcare accounts in the US. You will collaborate with solution and delivery teams to drive new business, manage margins, and align AI use cases with client roadmaps.

The role involves coordinating with India-based teams, shaping proposals, and steering pilots toward scalable, subscription-based solutions. Strong communication with Director/VP-level clients is essential.