Gear Repair Technician I – Warranty Focus

Revelyst; Bozeman (MT); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical and dental

Vision insurance

Disability and life insurance

401K

Job summary

Revelyst is seeking a Warranty and Repair Center Technician I in Bozeman, MT to support intake, evaluation, and repair of customer-returned products. You will document defects in CRM, learn repair techniques, and perform basic repairs using heat presses, sewing machines, and testing methods.

You will work with a team to restore waders, apparel, footwear, packs, and accessories to spec, maintain safety and quality, and participate in a clean, organized work environment.

Qualifications

• Strong attention to detail and commitment to quality.
• Ability to follow written and verbal instructions and adhere to established procedures.
• Basic computer skills and the ability to learn company systems.
• Mechanical aptitude and willingness to learn product evaluation and repair techniques.
• Dependable, team-oriented mindset with a strong work ethic and openness to feedback.
• Ability to work safely and efficiently in a fast-paced environment.
• Ability to stand or sit for extended periods, perform repetitive tasks, and lift up to 50 pounds.
• Ability to safely use repair equipment, tools, solvents, and adhesives while performing detailed product inspections.

Responsibilities

• Receive and process warranty returns into the Repair Center, documenting product details and observed defects within the CRM system to ensure accurate case creation.
• Develop comprehensive product knowledge of current and legacy product categories, including repair limitations, repair methods, and approved repair processes for each product.
• Perform initial product evaluations by identifying visible product issues and documenting findings according to established guidelines.
• Learn and apply multiple repair techniques while performing basic repair functions using heat presses, seam tape machines, sewing machines, and water and alcohol testing methods.
• Repairs may include replacing boot feet, zippers, and sliders, completing minor sewing tasks, and performing other repairs necessary to restore waders, apparel, footwear, packs, bags, and accessories to a serviceable and functional condition that meets company quality standards.
• Conduct inspections and water testing to verify product performance and quality prior to returning products to customers.
• Understand quality expectations and ensure all work meets established standards while building proficiency across a variety of repair techniques, tools, and processes.
• Follow all safety, operational, and equipment-use guidelines while ensuring proper care and maintenance of repair equipment.
• Maintain a clean, organized, and safe work environment, including routine housekeeping and workspace upkeep.

Skills

Attention to detail

Following instructions

Basic computer skills

Mechanical aptitude

Team player

Safety consciousness

Stamina for standing/sitting

Lifting up to 50 lbs

Job description

Revelyst is seeking a Warranty and Repair Center Technician I in Bozeman, MT to support intake, evaluation, and repair of customer-returned products. You will document defects in CRM, learn repair techniques, and perform basic repairs using heat presses, sewing machines, and testing methods.

You will work with a team to restore waders, apparel, footwear, packs, and accessories to spec, maintain safety and quality, and participate in a clean, organized work environment.