Entry-Level Warranty Repair Technician

Revelyst Outdoor; Bozeman (MT); On-site; USD 21,000 - 29,000; Full time

Job summary

Simms in Bozeman, MT is seeking a Warranty and Repair Center Technician I to support intake, evaluation, and repair of customer-returned products. You will document findings, follow established procedures, and work to deliver timely, high-quality repairs in a fast-paced environment.

You will learn repair techniques across boots, apparel, packs, and accessories, using heat presses, sewing machines, and testing methods while maintaining accurate CRM records and a safe, clean workspace.

Qualifications

• Attention to detail and commitment to quality.
• Ability to follow written and verbal instructions.
• Basic computer skills and the ability to learn company systems.
• Mechanical aptitude and willingness to learn repair techniques.
• Dependable, team-oriented mindset with a strong work ethic.

Responsibilities

• Receive and process warranty returns, documenting product details and defects in the CRM system.
• Develop product knowledge of current and legacy product categories, including repair limitations and processes.
• Perform initial product evaluations and document findings per guidelines.
• Learn and apply repair techniques using heat presses, seam tape machines, sewing machines, and testing methods.
• Repair boots, zippers, sliders, minor sewing tasks to restore products to quality standards.
• Conduct inspections and water testing to verify performance before return to customers.
• Maintain safety and cleanliness in the workspace and repair equipment.
• Additional duties as assigned by supervision.

Skills

Attention to detail

Follow instructions

Basic computer skills

Mechanical aptitude

Team player

Safety awareness

Lift up to 50 lbs

Repair tools handling

Tools

Heat press

Seam tape machine

Sewing machine

Water testing

Alcohol testing

Job description

Simms in Bozeman, MT is seeking a Warranty and Repair Center Technician I to support intake, evaluation, and repair of customer-returned products. You will document findings, follow established procedures, and work to deliver timely, high-quality repairs in a fast-paced environment.

You will learn repair techniques across boots, apparel, packs, and accessories, using heat presses, sewing machines, and testing methods while maintaining accurate CRM records and a safe, clean workspace.