Gear Repair & Service Coordinator

Sew-Eurodrive Colombia Ltda; Wellford (SC); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

401(k) with company match

Paid vacation

Paid holidays

Education Assistance

Employee Wellness Program

Onsite clinic

Uniform subsidies

Job summary

SEW-EURODRIVE seeks an experienced coordinator to manage quotes, repair orders, and restock processes at the Wellford facility. You will return products for repair, analysis or restock while interfacing with sales teams and clients.

Must have mechanical aptitude to assemble/disassemble gear drives, read technical docs, and coordinate with assembly/logistics. A 2nd/3rd shift 10% premium applies.

Qualifications

• Mechanical and technical experience preferred.
• Ability to interpret blueprints and technical docs.
• Familiarity with SAP/CRM/ERP systems is advantageous.

Responsibilities

• Process service cases for repairs or restock and issue documentation.
• Create and provide accurate quotations for field service and repairs.
• Create accurate cost estimates for repairs (gearbox, motors, etc.).
• Process Service Orders and follow up with customers.
• Coordinate repairs with assembly and logistics personnel.

Skills

Project management principles

Communication with clients/sales/teams

Read blueprints/parts lists/technical文

SAP/CRM/ERP/SOP knowledge

Mechanical aptitude for assembling/dis

Tools

SAP

CRM

ERP

SOP

Job description

SEW-EURODRIVE seeks an experienced coordinator to manage quotes, repair orders, and restock processes at the Wellford facility. You will return products for repair, analysis or restock while interfacing with sales teams and clients.

Must have mechanical aptitude to assemble/disassemble gear drives, read technical docs, and coordinate with assembly/logistics. A 2nd/3rd shift 10% premium applies.