GCC High Microsoft 365 Admin - Hybrid IT Support Lead

BizFirst; McLean (VA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Tuition reimbursement

Competitive bonus opportunities

Paid leave & holidays

Hybrid work arrangements

Job summary

BizFirst is seeking a Microsoft 365 Systems Administrator to support a dispersed workforce of 100+ users. You will administer GCC High environments, manage Entra ID, and handle Tier 1–2 requests while ensuring strong customer satisfaction.

The role includes onboarding/offboarding, endpoint security, and Power BI reporting. Ideal candidates have 5+ years in IT support, deep Microsoft 365/Azure AD expertise, scripting skills, and experience with Windows and macOS.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum five years of professional IT support or systems administration.
• Expertise with Azure Active Directory and Entra ID, Microsoft 365 administration.
• Experience with endpoint management tools (Intune / SCCM).
• Scripting experience with PowerShell, Terraform, or Python.
• Experience supporting Windows and macOS environments.

Responsibilities

• Administer and support Microsoft GCC High environments, including 365 apps.
• Install, configure, and maintain Office applications across platforms.
• Manage user accounts, licensing, and access using Entra ID and Azure AD.
• Document incidents, requests, and procedures in the ITSM system.
• Monitor endpoint security, updates, antivirus, and compliance standards.
• Provide Tier 1 and 2 support for ~100 end users.
• Deploy and manage Windows PCs and Apple Macs.
• Collaborate with vendors and internal stakeholders to resolve issues.
• Assist with onboarding/offboarding and account provisioning.
• Develop reports and dashboards using Power BI.

Skills

Microsoft 365 admin

Entra ID / Azure AD

PowerShell scripting

Terraform

Python

Intune / SCCM

Power BI

Customer service

Education

Bachelor's degree in IT/CS or equivalent experience

Tools

Power BI

SharePoint

Microsoft 365 admin tools

Job description

BizFirst is seeking a Microsoft 365 Systems Administrator to support a dispersed workforce of 100+ users. You will administer GCC High environments, manage Entra ID, and handle Tier 1–2 requests while ensuring strong customer satisfaction.

The role includes onboarding/offboarding, endpoint security, and Power BI reporting. Ideal candidates have 5+ years in IT support, deep Microsoft 365/Azure AD expertise, scripting skills, and experience with Windows and macOS.