GCC Dynamics 365 Case Management Architect

JSM Consulting Inc.; Tallahassee (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

JSM Consulting Inc. seeks an experienced Applications Architect to design, implement, and govern Dynamics 365 Case Management and Power Platform solutions in GCC.

You will build Dataverse data models, forms, views, and security roles while delivering scalable integrations with Azure services and SharePoint Online. The role emphasizes ALM using Azure DevOps, environment governance, and rigorous security controls.

Qualifications

• 7+ years designing and delivering Dynamics 365 Customer Engagement/Dataverse solutions in GCC.
• Hands-on with Power Platform (Power Apps/Pages/Automate) and Dataverse schema design, security, and performance tuning.
• Experience integrating Dynamics 365/Dataverse with Azure services (Logic Apps, Functions, Storage), SharePoint Online, and external systems via REST/OData.
• Demonstrated ALM using Azure DevOps (work items, repos, pipelines) and solution-based deployment between environments.
• Proven application security and governance in Microsoft 365/Dynamics 365 GCC, including role-based access, field-level security, auditing, and DLP policies.
• Strong written and verbal communication skills, including stakeholder engagement and knowledge transfer.

Responsibilities

• Design, build, test, deploy, and maintain Dynamics 365 Case Management and Power Platform solutions. Must have recent experience.
• Create and maintain Dataverse tables, relationships, business rules, business process flows, and security roles.
• Develop Power Automate flows, Azure Logic Apps, and custom connectors for system integrations and automation.
• Integrate with SharePoint Online for document management and collaboration.
• Establish ALM practices using Azure DevOps, including branching, solution management, pipelines, and release coordination.
• Implement monitoring and telemetry; troubleshoot issues and drive root-cause analysis and remediation.
• Coach, mentor, and train OATS team members and FDACS staff on solution usage and support.
• Create and maintain technical documentation and SOPs.
• Attend project meetings and provide regular status updates.
• Submit weekly project reports and time sheets.

Skills

Dynamics 365

Dataverse design

Power Platform

Azure DevOps

Security governance

Stakeholder comms

REST integration

Core ALM

Education

Bachelor's degree in CS/IS

Master's degree in CS/IS

Certifications in Dynamics 365/Power Platform

Tools

SharePoint Online

Power Apps

Power Pages

Power Automate

Azure Logic Apps

Job description

JSM Consulting Inc. seeks an experienced Applications Architect to design, implement, and govern Dynamics 365 Case Management and Power Platform solutions in GCC.

You will build Dataverse data models, forms, views, and security roles while delivering scalable integrations with Azure services and SharePoint Online. The role emphasizes ALM using Azure DevOps, environment governance, and rigorous security controls.