Gateway Antenna Engineer - Field Ops & Network Troubleshooter

AST SpaceMobile

Michigan

On-site

USD 65,000 - 90,000

Full time

9 days ago

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Job summary

AST SpaceMobile in the USA is looking for a Gateway Antenna Engineer (Level 1) to monitor and troubleshoot our global gateway and telemetry network, with responsibilities for spare parts and warehouse management and occasional field travel to gateway sites for hands-on maintenance.

The role emphasizes incident analysis, preventive and corrective maintenance on satellite teleport systems, and providing first-line technical support while collaborating with cross-functional teams on upgrades and

Qualifications

Minimum 3 years’ experience in Satellite or Cellular Communications.
Hands-on experience with RF systems, high-power amplifiers, converters, antenna drive systems, and baseband equipment.
Solid knowledge of IP networks, fiber optics, modems, multiplexers, and broadband systems.
Proficiency in remote monitoring tools, system diagnostics, and remote desktop platforms.
Experience with spare parts inventory and warehouse management practices.
Ability to troubleshoot complex systems with minimal supervision.
Demonstrated experience with ticketing, monitoring, and fault management tools.

Responsibilities

Monitor connectivity and operational status of global gateway and telemetry stations.
Troubleshoot anomalies and network failures, conduct root-cause analysis, and elevate as required.
Maintain detailed incident documentation, manage trouble tickets, and generate reports.
Ensure service assurance through real-time monitoring and incident resolution.
Provide first-line, customer-facing technical support (phone, email, chat).
Perform preventive and corrective maintenance on satellite teleport systems and infrastructure.
Collaborate with cross-functional teams for escalations, upgrades, and system changes.
Operate and maintain fault management systems to track network health and performance.
Manage spare parts inventory and warehouse operations, including receiving, storage, stock-level tracking, and record-keeping.
Coordinate spare parts logistics and delivery to gateway sites to support maintenance and repair activities.
Travel to Gateway sites across the US and Canada for on-site equipment replacement, troubleshooting, and preventive/corrective maintenance.