Gatehouse Officer

Erickson Senior Living; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO Plans

401k 3% match

Onsite medical centers

30% dining discount

Growth opportunities

Job summary

Emerson Lakes by Erickson Senior Living in Lakewood Ranch, FL is opening as a premier continuing care retirement community. We are seeking a Gatehouse Officer to staff the entrance, deliver exceptional customer service, and support safety and security for residents, visitors and staff.

As part of the grand opening team, you will acknowledge visitors, manage vehicle and pedestrian traffic, provide parking guidance, and document all entries. AHCA background checks are required for new hires.

Qualifications

• Must be at least 18 years old.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instruct visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Skills

Customer service

Job description

Location:

Emerson Lakes by Erickson Senior Living

We’re excited to share a new opportunity for a Gatehouse Officer—a dynamic, driven professional who will play a critical role in the grand opening of Emerson Lakes, one of Erickson Senior Living’s most anticipated new communities in beautiful Lakewood Ranch, Florida. In this role you will staff the Gatehouse entrance to the community and deliver exceptional customer service and hospitality, while fostering an environment of safety and security.

Emerson Lakes will be a premier, state-of-the-art continuing care retirement community designed to serve more than 1,500 residents across Independent Living, Assisted Living, Skilled Nursing, and Memory Care. This gated community will feature an impressive array of amenities, including multiple restaurants, a stunning outdoor swimming pool, a cutting-edge fitness center, an onsite medical center, and much more.

Join us in shaping a thriving, engaging and high-quality living experience for the residents who will call Emerson Lakes home.

What we offer

• Compensation: commensurate with experience starting at $18.00 per hour.
• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instruct visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

What you will need

• Must be at least 18 years old
• Prior experience as a Security Gatehouse Officer preferred
• Current and valid driver’s license preferred

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Please read: The Florida Agency for Health Care Administration (AHCA) requires all new hires to successfully complete and pass an extensive Level 2 background screening, which covers U.S. Federal, State and City checks (submitting fingerprints), prior to the start of employment. For more information you can visit their website: https://info.flclearinghouse.com

Please read: The Florida Agency for Health Care Administration (AHCA) requires all new hires to successfully complete and pass an extensive Level 2 background screening, which covers U.S. Federal, State and City checks (submitting fingerprints), prior to the start of employment. For more information you can visit their website: https://info/flclearinghouse.com

Emerson Lakes is a beautiful 46-acre continuing care retirement community in Lakewood Ranch, near Bradenton and Sarasota, FL. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Emerson Lakes helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals. We are committed to providing you with opportunities to learn and grow!

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.