Gatehouse Concierge & Security Lead

Highland Springs by Erickson Senior Living; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO Plans

401k 3% match

Onsite medical centers

30% dining discount

Growth opportunities

Job summary

Emerson Lakes by Erickson Senior Living in Lakewood Ranch, FL is opening as a premier continuing care retirement community. We are seeking a Gatehouse Officer to staff the entrance, deliver exceptional customer service, and support safety and security for residents, visitors and staff.

As part of the grand opening team, you will acknowledge visitors, manage vehicle and pedestrian traffic, provide parking guidance, and document all entries. AHCA background checks are required for new hires.

Qualifications

• Must be at least 18 years old.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instruct visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Skills

Customer service

Job description

Emerson Lakes by Erickson Senior Living in Lakewood Ranch, FL is opening as a premier continuing care retirement community. We are seeking a Gatehouse Officer to staff the entrance, deliver exceptional customer service, and support safety and security for residents, visitors and staff.

As part of the grand opening team, you will acknowledge visitors, manage vehicle and pedestrian traffic, provide parking guidance, and document all entries. AHCA background checks are required for new hires.