Gate Attendant at The Grove Campground

ExplorUS; London (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

ExplorUS is seeking a Gate Attendant for the Grove Campground in London, Kentucky. The position involves providing excellent service to guests, processing cash and credit transactions, and checking in reservations. Applicants should have a year of customer service experience and be able to work weekends and holidays. This role requires strong organizational skills and the ability to interact positively with the public in various weather conditions. Join us to help enhance visitors' experiences in the beautiful Daniel Boone National Forest.

Qualifications

• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
• One year of experience in a customer service or hospitality role.
• Available for duty during weekends, holidays, and peak visitation periods.

Responsibilities

• Serves customers in a friendly, courteous manner.
• Operates cash register and processes transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.

Skills

Excellent customer service skills

Strong organizational skills

Ability to work independently and as part of a team

Ability to work in a fast-paced environment

Job description

Outdoor Recreation Hospitality LLC, dba Daniel Boone- Daniel Boone National Forest consists of over 700,000 acres of Kentucky’s rugged wilderness, including lush forests, cliffs, and winding rivers. Our employment opportunities are rewarding positions for those passionate about preserving natural beauty, providing essential services, and helping others enjoy the scenic splendor of this iconic national forest. Join our 2026 team at the Grove Campground, today!

Job Title

Gate Attendant

Reports to

Gate Supervisor

Summary

The Gate Attendant is responsible for providing excellent service to guests, agencies, and staff at assigned gatehouses or kiosks. The Gate Attendant position is responsible for the accurate and timely handling of cash and credit transactions at the gate/kiosk locations. Gate Attendant will check in all guest reservations and day-use visitations, greet all guests in a courteous and professional manner, and effectively communicate knowledge of Park Rules and Regulations, services and features to all guests.

Responsibilities

• Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
• Operates cash register and processes credit and debit card transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Effectively communicates knowledge of Park Rules and Regulations, services and features to all guests.
• Maintains a clean and orderly gatehouse or kiosk.
• Assists with other related tasks as needed.

Requirements

• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
• One year of experience in a customer service or hospitality role.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.
• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Possesses a genuine concern for guests’ experience and enjoys frequent interaction with the public.
• Able to work in varying weather conditions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.