Gate Attendant

ExplorUS; Idyllwild (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player invites you to join their team as a Gate Attendant, where you will play a vital role in enhancing guest experiences at a picturesque outdoor location. This part-time position offers the chance to work amidst stunning natural beauty while providing excellent service to visitors. You will be responsible for managing guest check-ins, processing transactions, and ensuring a welcoming atmosphere. If you thrive in a fast-paced environment and enjoy interacting with people, this opportunity is perfect for you. Join a dedicated team that values customer service and the great outdoors!

Qualifications

• Must be at least 18 years of age and have reliable transportation.
• One year of experience in customer service or hospitality.

Responsibilities

• Provide excellent service to guests at gatehouses or kiosks.
• Process cash and credit transactions accurately.

Skills

Customer Service Skills

Organizational Skills

Time Management Skills

Education

High School Diploma

Tools

Cash Register

Job description

Lake Hemet Hospitality LLC, dba Lake Hemet - If you’re an outdoor lover, working at Lake Hemet offers the opportunity to support recreation while enjoying the stunning natural beauty of this tranquil destination surrounded by the majestic beauty of the San Jacinto Mountains. Join our 2025 team today! $16.50 per hour

Job Title: Gate Attendant
Reports to: Gate Supervisor
Classification: Regular, Part-Time, Non-Exempt

Summary: The Gate Attendant is responsible for providing excellent service to guests, agencies, and staff at assigned gatehouses or kiosks. The Gate Attendant position is responsible for the accurate and timely handling of cash and credit transactions at the gate/kiosk locations. Gate Attendant will check in all guest reservations and day-use visitations, greet all guests in a courteous and professional manner, and effectively communicate knowledge of Park Rules/Regulations, services, and features to all guests.

RESPONSIBILITIES:

1. Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
2. Operates cash register and processes credit and debit card transactions.
3. Checks in all guest reservations and day-use visitations.
4. Answers phones and helps guests make reservations.
5. Effectively communicates knowledge of Park Rules/Regulations, services, and features to all guests.
6. Maintains a clean and orderly gatehouse/kiosk.
7. Assists with other related tasks as needed.

REQUIREMENTS:

1. Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
2. One year of experience in a customer service or hospitality role.
3. Ability to work independently and as part of a team.
4. Strong organizational and time management skills.
5. Ability to work in a fast-paced environment.
6. Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.
7. Strong customer service skills; enjoys working in an environment of extensive public contact.
8. Possesses a genuine concern for guests’ experience and enjoys frequent interaction with the public.
9. Able to work in varying weather conditions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.