Surgery Scheduler

Banner Health; Gilbert (AZ); Sur place; USD 28 000 - 39 000; Plein temps

Résumé du poste

Banner Health is seeking a Surgery Scheduler in Gilbert, AZ to coordinate surgical procedures and act as the main point of contact for patients throughout the pathway to surgery. The role requires handling scheduling, patient coordination, insurance verification, and prior authorizations in a fast-paced orthopedic clinic.

The ideal candidate has medical clerical experience, knowledge of medical terminology, and strong organizational and communication skills.

Qualifications

• High school diploma or GED required.
• 2 years medical clerical experience preferred, hospital central scheduling ideal.
• Knowledge of medical terminology required.
• Familiarity with payor contracts and processes.
• Excellent organizational and communication skills.
• Ability to maintain confidentiality and meet deadlines.

Responsabilités

• Schedule elective surgeries in a computerized scheduling system.
• Verify physician privileges and obtain prior authorizations.
• Enter patient charges and orders; print physician orders and maintain schedules.
• Greet and direct patients, visitors, physicians, and families; act as liaison among staff.
• Maintain logs of physician privileges and staff rosters; manage staff call rosters.
• Enter lab, imaging, and cardiology orders; compile and report statistics for management.
• Handle charge management and ensure accuracy of billing documentation.
• Maintain a smooth workflow with minimal supervision in a fast-paced clinic environment.

Connaissances

Medical terminology

Clerical experience

Organizational skills

Communication skills

Teamwork

Scheduling software

Formation

High school diploma/GED

Outils

Computerized scheduling systems

Word processing

Spreadsheet software

Description du poste

Primary City/State: Gilbert, Arizona Department Name: C/P-BGMC Ortho-Clinic Work Shift: Day Job Category: Administrative Services Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. Bring your passion as a Surgery Scheduler to Banner Health Clinic where you will have the opportunity to work with a motivated team of Orthopedic Surgery. Our clinic is Monday-Friday with no weekend or evening hours!! Our Health Clinic is a very busy fast paced working environment where over a couple hundred patients visit us each day. We are looking for someone not only focused on patients as the number one goal but also a team player. A smile and greeting goes a long way in this position as you are a first impression. Having previous experience working in a fast-paced surgical specialty office is a plus. This is your chance to shine in a role that is the ‘right-hand’ of our clinic and providers for assisting with the patients when it comes to greeting patients, scheduling surgical procedures, collection of patient responsibility, insurance verification, and prior authorizations. The Surgery Scheduler is the main point person for the patient in their pathway to surgery. This position is important to ensure all guidelines, processes and requirements are met for surgery which is crucial to the program's success. Clinic Hours: Mon Fri 8am-5pm Locations: 1920 N Higley Rd #206 Gilbert, AZ 85234 At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice.

Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Knowledge of medical terminology is required.
• Also requires knowledge of payor contract terms and processes.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Requires effective teamworking skills and the ability to meet deadlines and productivity standards.
• The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems.
• Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

Benefits

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.